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| Founded | 1957 | |||
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| Hubs | Vienna International Airport | |||
| Focus cities | Innsbruck Airport Salzburg Airport |
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| Frequent-flyer program | Miles & More | |||
| Airport lounge | Senator Lounge, Business Class Lounge, HON-Circle Lounge | |||
| Alliance | Star Alliance | |||
| Fleet size | 77 (includes subsidiaries) | |||
| Destinations | 117 | |||
| Company slogan | We fly for your smile | |||
| Parent company | Deutsche Lufthansa AG | |||
| Headquarters | Vienna Airport Schwechat, Austria Jurisdiction : Vienna[1] |
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| Key people | Jaan Albrecht (CEO) Karsten Benz (CCO) | |||
| Website | austrian.com | |||
Austrian Airlines is the flag carrier airline of Austria,[citation needed] headquartered in Office Park 2 on the grounds of Vienna International Airport in Schwechat and a subsidiary of Deutsche Lufthansa AG.[2][3][4] Since July 1, 2012 all flights are operated by subsidiary Tyrolean Airways under the brand name Austrian. It operates scheduled services to over 130 destinations. Its hub is Vienna International Airport, with a focus city at Innsbruck Airport.[5] It is a member of Star Alliance.
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Austrian Airlines was formed as Österreichische Luftverkehrs AG through the merger of Air Austria and Austrian Airways and began operations on 30 September 1957, making its maiden flight on 31 March 1958 when a Vickers Viscount 779 took off from Vienna to Zurich and London. The domestic services launched on 1 May 1963. The airline's transatlantic services began on 1 April 1969 with a Vienna via Brussels to New York service in co-operation with Sabena.
Austrian ordered her first jet plane, Sud Aviation Caravelle, on 18 February 1963. From 1971, Austrian standardised her fleet in a short time frame in favour of 9 Douglas DC-9-32, that would serve for many years on short and medium-haul flights. In 1975, the first of 5 DC-9-51 was introduced. In 1977, Austrian become the first Customer for the DC-9-80 (or McDonnell Douglas MD-80) along with Swissair. From 1976, Austrian faced strong competition from Inex-Adria Airways, based in Maribor, as many travellers from Carinthia and Styria turned to the cheap Yugoslavian company. The first MD-81 entered service in October 1980, allowing longer range flights. In 1984, Austrian became the first customer for the MD-87 and played a significant role in the project. The first MD-87 entered service at the end of 1987, as well as MD-83 from 1990, while 6 MD-81 were upgraded to MD-82 standards.
The 1990 were under the sign of cooperation and alliances. Austrian was one of the first company to join the Qualiflyer Group, founded by Swissair. It was also a time of quick expansion in long-haul filghts, with flights to China and South Africa.
In 2000, Austrian became a member of Star Alliance and acquired Lauda Air. It acquired Rheintalflug on 15 February 2001. Its name was shortened to Austrian in September 2003, when it rebranded its three constituent carriers.[5] On 1 October 2004 the Flight Operations Departments of Austrian and Lauda Air were merged into a single unit, leaving Lauda Air as a brand name only for charter flights. It has 6,394 employees.[5] The other subsidiary, Tyrolean Airways, specialised in regional flights, and was merged with Rheintalflug.
In October 2006, Austrian was forced to adopt a stringent cost-saving policy, and 2007 saw the shedding of over 500 jobs. Many long-haul destinations were cancelled, such as Sydney via Kuala Lumpur, Melbourne via Singapore, Kathmandu or Shanghai. 3 remaining Fokker 70 were sent to Tyrolean Airways. It was also decided to abandon the long-haul Airbus planes, consisting of 4 Airbus A340 and 4 Airbus A330, in order to standardise the fleet in favour of Boeing 777 and Boeing 767. Austrian Airlines removed complementary in-flight meals and alcoholic drinks on short haul services, introducing what was called a "Self Select Bistro Service", except on flights from London and any flights above 100 minutes in duration.[6] Head office moved from Oberlaa to Vienna Airport in 2007, whereas headquarters remained in Vienna itself.
After a small profit of 3.3 million euros in 2007, financial guidance for 2008 had to be changed negatively several times, to a loss of 475 million euros expected as of end of November.[7]
In June 2008, the Merrill Lynch investment bank advised the Austrian Government to sell AUA to a foreign company. Interest was shown by Lufthansa, Air France-KLM, Royal Jordanian, Air China, Turkish Airlines, Aeroflot, S7 Airlines and Singapore Airlines. Of those, Lufthansa, Air France-KLM and S7 emerged.[8]
On 13 November 2008, state holding ÖIAG announced that Lufthansa was selected. The German company was to enter Austrians capital with a 41.6% share, for which it would pay 366,268.75.[9] Hefty critics targeted AUA CEO Alfred Ötsch and OIAG chairman Peter Michaelis for they revealed to Lufthansa that it had to take over the 500 million debt only once the deal had been made binding. Michaelis refused a new tendering procedure, but Michaelis was made a scapegoat with his shareholder rights removed,[10] and Ötsch was terminated 16 months before term.[11]
On 1 July 2009, the EU Commission initiated investigation on the acquisition for breach of free trade rules, suspecting that the tendering process was a fake one, everything being already decided in favour of Lufthansa.[12] Finally, with approval from the European Commission, Lufthansa purchased Austrian Airlines in September 2009.[13]
Shares in Austrian Airlines AG were suspended on Vienna Stock Exchange on 4 February 2010.[14] The arrival of a new CEO, Jaan Albrecht, in 2011 has signalled the beginning of a new era for the airline, with improving passenger numbers and a more strategic position within the Lufthansa framework. The completion of extension works at the Vienna International Airport will give the airline more room for expansion. As a result, in January 2012, a new strategy was implemented, with the addition of 11 new aircraft in the next three years, leading to a renewal of the fleet on the long term, with Airbus planes serving medium-haul routes and Boeings serving long-haul routes.
In December 2011, a new cost-saving plan was revealed, as AUAs figures were still in the red despite the shedding of 2500 jobs. Lufthansa refused to provide financial support.[15] In March 2012, Austrian called once more for recapitalisation. Lufthansa approved a capital increase of 140 million, providing effective measure to be taken in order to address the structural deficiencies.[16]
On April 30, 2012, after failure of negotiations over cost cutting measures, AUA operations were taken over by subsidiary Tyrolean Airways.[17][18] However 110 pilots and 250 flight personnel chose not to go to Tyrolean and to instead leave the group.[19]
Livery since 2003; Airbus A321-100
Citing the colors of the National Flag of Austria, Austrian Airlines' color scheme has always been a pattern of red, white and red. The aeroplanes bellies were silver from the 1950s to 80s, the upper part was white with the Austrian Airlines arrow and the text "Austrian Airlines" (until 1972, again from 1995 to 2003) or "Austrian" (19721995, from 2003 onwards). Austrian Airlines' slogan was "the friendly airline" at the time.
Austrian Airlines' arrow ("Austrian Chevron") saw several design modifications over the years. When invented in 1960 it reminded on the shape of a paper aeroplane; the design became way more formal in 1972. As part of a rebranding exercise in 1995, the "Chevron" was placed on the red-white-red tail fin. In the new Corporate Design, in use since 2003, the old "Chevron" shape was used again, this time in a more modern style and with a drop shadow placed underneath.
Several special colour schemes have been used throughout the decades. Since joining Star Alliance, a few aeroplanes have flown with Star Alliance markings. For the Mozart year in 2006, an Airbus A320 was decorated in a Mozart design, and an Airbus A340-300 was coated with an hommage to the Vienna Philharmonic orchestra. A Boeing 737-600 was given a glacier look for a Tyrol advertisement. Three designs were put on aeroplanes to mark Euro 2008. An Airbus A320 was given a retro livery on the occasion of the 50th anniversary of the company. The current slogan of Austrian is: "We fly for your smile."
Austrian Airlines Group owns shares in 24 companies, including:
A major focus in the Austrian route network is Eastern Europe and the Middle East.
In 2006, Austrian decided to eliminate its A330 and A340 fleet, which consisted of 4 Airbus A330-200 (OE-LAO, OE-LAN, OE-LAM, OE-LAP), 2 Airbus A340-200 (OE-LAH and OE-LAG) and 2 Airbus A340-300 (OE-LAL and OE-LAK). These aircraft were sold to TAP Portugal, Swiss and the French Air Force. As a result of having less long haul capacity, Austrian suspended some of its long-haul flights to East Asia. Flights to Shanghai, Phuket, Mauritius, Colombo, Malé and Kathmandu ended in 2007.[20]
Both Australia routes - Melbourne via Singapore and Sydney via Kuala Lumpur - were terminated in March 2007, ending operations on the Kangaroo Route. Austrian was the last European-based airline offering direct flights from Melbourne to Europe, initially using the Lauda brand, and then Austrian airlines aircraft.[21]
Austrian was one of the few airlines[22] to fly into post-war Iraq when it began flights to Erbil in December 2006.[23] New flights to Mumbai began on November 2010 and Austrian resumed flights to Baghdad on 8 June 2011. Austrian Airlines resumes flights to Chicago on May 17, 2013.[24] Austrian Airlines also plans to include flights to Los Angeles, Newark and Shanghai by 2013.[25][26] New seasonal service to Palermo will begin on April 26, 2013.[27] On January 13, 2013 Austrian Airlines has suspended flights to Tehran due to a lack of demand. [28] The noted expansion of the intercontinental network seems to indicate improving results for Austrian, with Lufthansa placing its confidence in the airline.
As of April 2013, Austrian Airlines has codeshare agreements with the following airlines (beside Star Alliance members):
Austrian operates several lounges at their hub in Vienna. There are three Business, two Senator and two HON-Circle lounges available.[30] Furthermore, a Business lounge at Domodedovo International Airport in Moscow is operated by Austrian Airlines. Since 2007 Do & Co handles the catering of Austrian Airlines. On long-haul flights, Business Class meals are prepared by a chef on board.
Since 2011 all Austrian planes of the Airbus A320- and Boeing 737 family are equipped with new seats and a new cabin design.[31] Until April 2013 Austrian's entire long-haul-fleet (6 Boeing 767 and 4 Boeing 777) will also get new seats and a new cabin design. It contains full-flat-beds with a pneumatics-system and aisle access from nearly every seat in Business Class, and new seats with video-on-demand for every passenger in Economy Class.[32]
The armed monitoring of Austrian flights by EKO Cobra began in 1981. During each accompanied flight at least two undercover armed sky marshals are on board.
As of February 2013, the Austrian (Tyrolean Airways) fleet consists of the following aircraft with an average age of 13.9 years:[33] All planes except one single Boeing 777 (which stayed with Austrian Airlines due to international traffic laws) are operated by Tyrolean Airways:
| Aircraft | In Service | Orders | Passengers | Notes | ||
|---|---|---|---|---|---|---|
| J | Y | Total | ||||
| Airbus A319-100 | 7 |
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| Airbus A320-200 | 16 |
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174[34] |
One aircraft painted in retro livery, one aircraft painted in Star Alliance livery | ||
| Airbus A321-100 | 3 |
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| Airbus A321-200 | 3 |
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| Boeing 767-300ER | 4 2 |
30 30 |
200 210 |
230 240 |
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| Boeing 777-200ER | 4 | 2 |
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260 |
309 |
One Boeing 777 will be added in 2014 and one Boeing 777 planned for2015[35][36] |
| Bombardier Dash 8 Q400 | 13 |
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| Fokker 70 | 9 |
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Will be replaced by 2017 [37] | |
| Fokker 100 | 15 |
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Will be replaced by 2017 [37] | |
| Total | 76 | 2 | ||||
*Note: Business and Economy on the A319, A320, A321 can vary depending on demand [38]
Over the years, Austrian Airlines operated the following aircraft types:[39]
| Aircraft | Introduced | Retired |
|---|---|---|
| Sud Aviation SE-210 Caravelle | 1963 | 1973 |
| Airbus A310 | 1988 | 2004 |
| Airbus A319 | 2004 | |
| Airbus A320 | 1998 | |
| Airbus A321 | 1995 | |
| Airbus A330-200 | 1998 | 2007 |
| Airbus A340-200 | 1995 | 2007 |
| Airbus A340-300 | 1997 | 2007 |
| Boeing 707-329 | 1969 | 1971 |
| Boeing 737-600 | 2008 | 2012 |
| Boeing 737-700 | 2008 | 2012 |
| Boeing 737-800 | 2008 | 2013[40][41] |
| Boeing 767-300ER | 2005 | |
| Boeing 777-200ER | 2005 | |
| Fokker 50 | 1988 | 1996 |
| Fokker 70 | 1995 | |
| Fokker 100 | 1995 | |
| McDonnell Douglas MD-80 (all variants) |
1980 | 2006 |
| Vickers Viscount | 1958 | 1971 |
Airbus A321-111 in McDonalds livery
Boeing 737-800
Boeing 767-300ER in Star Alliance livery
The following is a list of incidents and accidents involving Austrian Airlines mainline aircraft. It excludes occurrences with subsidiaries, such as Tyrolean Airways or Austrian Air Services.
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