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Etihad Airways

Etihad Airways
Founded 2003
Hubs Abu Dhabi International Airport
Frequent-flyer program Etihad Guest
Airport lounge Etihad Premium Lounge


Fleet size 72
Destinations 86 excl. subsidiaries
349 inc. codeshares
Company slogan From Abu Dhabi to the World
Headquarters Abu Dhabi, United Arab Emirates[1]
Key people
Website www.etihad.com

Etihad Airways is the flag carrier of the United Arab Emirates.[2] Established by Royal decree in July 2003 and based in Abu Dhabi, Etihad commenced operations in November 2003.[3] The name means "union" in Arabic.[4]

The airline operates more than 1,300 flights per week to 86 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas, with a fleet of 72 Airbus and Boeing aircraft.[3] In 2012, Etihad carried 10.3 million passengers, a 23% increase on the previous year,[5] delivering revenues of US$ 4.8 billion and net profits of US$ 42 million.[6]

In addition to its core activity of passenger transportation, Etihad also operates Etihad Holidays and Etihad Cargo.[3] The airline is based at Abu Dhabi International Airport[7] and its head office is in Khalifa City A, Abu Dhabi.

Etihad reported its first full-year net profit in 2011, of US$14 million, in line with the strategic plan announced by CEO James Hogan in 2006.[8]

In December 2011, Etihad announced it had taken a 29.21% stake in Air Berlin,[9] Europes sixth largest airline, and James Hogan was appointed Vice Chairman. It followed this up with minority stakes in other airlines Air Seychelles (40%),[10] Aer Lingus (2.987%)[11], Virgin Australia (10%)[12] and India's Jet Airways (24%).[13]



Etihad Airways was established as the flag carrier of the United Arab Emirates in July 2003 by Royal (Amiri) Decree issued by Sheikh Khalifa bin Zayed Al Nahyan. It started with an initial paid-up capital of AED500 million. Services were launched with a ceremonial flight to Al Ain on 5 November 2003. On 12 November 2003, Etihad commenced commercial operations with the launch of services to Beirut, and has gone on to become the fastest growing airline in the history of commercial aviation.

In June 2004, the airline made an US$8-billion aircraft order for five Boeing 777-300ERs and 24 Airbus aircraft, including four A380-800s.

The airline announced what was the largest aircraft order in commercial aviation history at the Farnborough Airshow in 2008, for up to 205 aircraft 100 firm orders, 55 options and 50 purchase rights.

As of February 2013, the airline operates passenger and cargo services to 86 destinations around the world from its home base in Abu Dhabi.

In 2012, Etihad carried 10.3 million passengers, a 23% increase on the previous year.[5]

Corporate affairs

Head office

Etihad has its head office in Khalifa City A, Abu Dhabi,[14] near Abu Dhabi International Airport.[15] Etihad spent 183.6 million UAE dirhams ($50 million USD) in 2007 to arrange to have its new head office and training center built. The new head office was scheduled to be finished by the end of 2007 Airline to Shift to New Headquarters by 2008." Gulf News at Zawya. 17 April 2007. Retrieved on 11 February 2010.</ref>


Etihad is governed by a board of directors chaired by HH Sheikh Hamed bin Zayed Al Nahyan, HH Sheikh Khaled bin Zayed Al Nahyan being the vice chairman and operates in terms of its founding legislation and the Article of Association of the Company. The Board consists of seven independent non-executive members and has two sub-committees, being an Executive Committee and an Audit Committee, each with its own charter and chairman.

Other members of the board include: Mohammed Mubarak Fadel Al Mazrouei, Ahmed Ali Al Sayegh, Mubarak Hamad Al Muhairi, Hamad Abdullah Al Shamsi ,Khalifa Sultan Al Suwaidi and George Cheaib.[16]

The airline is led by James Hogan (formerly CEO of Gulf Air) who was appointed as President and Chief Executive Officer on 10 September 2006.

Key business trends

The key trends for Etihad Airways since it started trading in November 2003 are shown below (as at years ending 31 December):

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Turnover (AEDb) 5.6 9.1 8.4 10.9 15.0
Profits* (EBIT) (US$m) n/a n/a n/a n/a 137
Number of employees 1,761 2,116 3,468 5,563 7,058 7,828 7,855 9,038 10,656
Number of passengers (m) <0.1 0.3 1.0 2.8 4.6 6.0 6.3 7.1 8.3 10.3
Passenger load factor (%) 70 75 74 74 76
Cargo carried (000s tonnes) 115 202 263 310
Number of aircraft (at year end) 6 12 22 37 42 52 57 64 70
Notes/sources [17] [17] [18][19] [19] [20] [21]

Profits* earlier profit/loss figures do not appear to have ever been published; the company has announced however that it became profitable as from 2011.[22]

Corporate sponsorship
  • Etihad is a sponsor of UAE sports clubs, including the Abu Dhabi Rugby Union Football Club, the Abu Dhabi International Sailing School and the Abu Dhabi International Marine Sports Club (ADIMSC), as well as the Al-Jazira Club.
  • On 19 March 2008 it was announced that Etihad Airways would become a main sponsor for the All-Ireland Senior Hurling Championship from 2008 to 2010, which was later extended until 2012. On 12 April 2012, the GAA signed a new five-year sponsorship deal with Etihad.[26]
Awards and recognitions

Etihad Airways has received over 30 awards since its inauguration in 2003. It has won the World Travel Awards (WTA) designation for having the best Business Class in the world in 2009. In November 2009 Etihad Airways won the "World's Leading Airline" award at the World Travel Awards in London.

In 2010, Etihad Airways won the "World"s Best First Class' award by Skytrax at Hamburg. Etihad also received awards for "Best First Class catering" and "Best First Class Seat" as well. Etihad was awarded the World's Leading Airline in 2009,[27] 2010,[28] 2011[29] and 2012[30] by the World Travel Awards.


Etihad Cargo operates two Boeing B777F, one Boeing 747-400F, two Airbus A330-200F and one one Airbus A300-600F. The carrier will shortly take delivery of a KLM Boeing 747-400ERF freighter (end March). Etihad Cargo has an additional three freighters scheduled for delivery in 2013 and 2014: one Boeing B777F and two Airbus A330-200F.

Etihad Cargo delivered 367,837 tonnes of cargo in 2012, a tonnage growth of 19 per cent on the back of a capacity increase of 14 per cent in available tonnage kilometres. Etihads new facility at Abu Dhabi International Airport will be equipped to handle more than 500,000 tonnes annually.

The carrier refreshed its brand image in June 2012 dropping the "Crystal" part, with full Etihad Cargo title now applied billboard style.


As of February 2013, Etihad serves 86 passenger and cargo destinations in in the Middle East, Africa, Europe, Asia, Australia and the Americas from its hub at Abu Dhabi International Airport.

Codeshare agreements

Etihad Airways has codeshare agreements with the following airlines (as of May 2013):[31]

Etihad also codeshare with French Railways SNCF.[45]


The Etihad Airways fleet consists of the following aircraft (as of November 2012):[46][47][48]

Etihad Airways Fleet
Passenger Fleet
Aircraft Total Orders Options Passengers Notes
F J Y Total
Airbus A319-100 2 16 90 106
Airbus A320-200 15 13 18 16 120 136
162 162
Airbus A321-200 7[49] TBA Converted from A320 order, Delivery from November 2013
Airbus A330-200 16 2[49] 22 240 262
Airbus A330-300 6 8 32 191 231
Airbus A340-500 4 12 28 200 240
Airbus A340-600 7 12 32 248 292
Airbus A350-1000 12 25 TBA Delivery: 2017[50][51]
Airbus A380-800 10 5 TBA Delivery 2014[52]
Boeing 777-300ER 13 5 12 28 384 412
8 40 282 330
Boeing 7879 41 25 TBA Delivery: Q4 2014[53]
Cargo Fleet
Aircraft Total Orders Options Cargo Capacity Notes
Airbus A300-600RF 1 97,000 lbs
Airbus A330-200F 2 2 152,100 lbs
Boeing 747-400ERF 1 250,000 lbs Operated by KLM/Martinair Cargo[54]
Boeing 747-400F 1 250,000 lbs Operated by Atlas Air
Boeing 777F 2 1 225,000 lbs
Total 70 93 85

Etihad Crystal Cargo was the launch customer of the Airbus A330-200F, and received the first aircraft on 20 July 2010 during the Farnborough Airshow.[55]

In 2012, Etihad cancelled 13 orders in total for the Airbus A350-1000, becoming the first airline to cancel some of its orders for this particular aircraft after Airbus had redesigned the A350-1000 in 2011. It leaves 12 aircraft on order from an original order of 25.[51][56]


In-flight entertainment

Etihad uses both the Panasonic eX2 and the Thales TopSeries i5000[citation needed] in-flight entertainment system with AVOD (audio-video on demand) system on its new long-range aircraft and on some of its new A320-200 aircraft. Etihad brand this system as the "E-box". International destination fleets have a Plug-And-Play system which works on USB technology, that allow passengers to play their own audio, video and picture media. The Airbus A330s, Airbus A340s and Boeing 777-300ER all have in-flight telephone facility.

Etihad has signed a new 10-year agreement with Panasonic Avionics Corporation for the provision of in-flight entertainment which will include broadband internet and live TV.[57]

Loyalty programme

Etihad Guest is the airline's frequent flyer program, launched on 30 August 2006. It offers a discount web shop for loyalty program members.

Etihad is not part of any airline alliance, but has a partnership agreement with:

Etihad has released information on a new partnership deal with Virgin Australia. All Virgin services will be available to Etihad customers, opening up 44 destinations in Australia, New Zealand and the Pacific Islands, and to Asia and Los Angeles. The airlines will share their frequent flyer benefits.

See also


  1. ^ "Airline Membership". IATA. Retrieved 2011-06-12. 
  2. ^ "Voli per Dubai". 13 December 2011. Retrieved 19 March 2012. 
  3. ^ a b c "Etihad Airways in Brief" (PDF). Etihad Airways. Retrieved 25 June 2012. 
  4. ^ "Our story". Etihad Airways. Retrieved 17 January 2013. 
  5. ^ a b "Etihad 2012 net profit up 200% year on year". 4 February 2013. 
  6. ^ "Etihad Airways profit for 2012 jumps 200 per cent". 4 February 2013. 
  7. ^ "Directory: World Airlines". Flight International. 3 April 2007. p. 78. 
  8. ^ "Etihad Airways lands first profit". 10 February 2012. 
  9. ^ "Etihad takes 29% stake in Air Berlin". 19 December 2011. 
  10. ^ "Etihad Airways stake in Air Seychelles gives "realistic way forward" to the island carrier's future". 30 January 2012. 
  11. ^ "Etihad Takes Aer Lingus Stake, Seeks Pact to Feed Abu Dhabi". 1 May 2012. 
  12. ^ "Etihad raises Virgin stake to 10pc". 3 September 2012. 
  13. ^ "Jet Airways to Sell 24% Equity to Etihad Airways". 24 April 2013. 
  14. ^ "Our offices." Etihad Airways. Retrieved on 11 February 2010. "Office Address: P.O.Box 35566, Head Office, Khalifa City A, Abu Dhabi, United Arab Emirates "
  15. ^ "Etihad Airways plans to enter hospitality sector." Tehran Times. Monday 17 August 2009. Retrieved on 11 February 2010.
  16. ^ http://www.etihadairways.com/sites/Etihad/Etihad%20Images/Resources/Business-review-2010-en.pdf
  17. ^ a b "Etihad Airways reports traffic results for 2008". AllBusiness. Retrieved 16 December 2011. 
  18. ^ "Corporate Facts and Figures September 2009". Etihad Airways. Retrieved 16 December 2011. 
  19. ^ a b "Business Review 2010". Etihad Airways. Retrieved 15 December 2011. 
  20. ^ "Business Review 2011". Etihad Airways. Retrieved 4 December 2012. 
  21. ^ "Fast Facts and Figures". Etihad Airways. Retrieved 3 February 2013. 
  22. ^ "Etihad Airways' focus on break-even for 2011, profit in 2012". CAPA Centre for Aviation. 21 January 2011. 
  23. ^ Etihad's rugby debut with Harlequins
  24. ^ Etihad sponsor's AUH Grand Prix
  25. ^ "Etihad Airways to sponsor Manchester City". Manchester City F.C. 24 May 2009. Retrieved 25 May 2009. 
  26. ^ "[[Gaelic Athletic Association]]". 12 April 2012. Retrieved 2 May 2012.  Wikilink embedded in URL title (help)
  27. ^ "World's Leading Airline 2009". World Travel Awards. Retrieved 12 July 2011. 
  28. ^ "World's Leading Airline 2010". World Travel Awards. Retrieved 112 July 2011. 
  29. ^ "World's Leading Airline 2011". World Travel Awards. Retrieved 11 July 2012. 
  30. ^ "Etihad Airways named Worlds Leading Airline for fourth consecutive year". Retrieved 14 December 2012. 
  31. ^ "Our partner airlines". Etihad Airways. Retrieved 8 July 2010. 
  32. ^ Email Us (2012-07-30). "Aer Lingus and Etihad Airways agree partnership The Irish Times Mon, Jul 30, 2012". The Irish Times. Retrieved 2013-02-23. 
  33. ^ http://finance.yahoo.com/news/etihad-airways-air-canada-introduce-130000539.html;_ylt=AjsC8oIKazPmh86vn2f4y6zQtDMD
  34. ^ Wall Street Journal. "Air France-KLM, Etihad Agree Code-Sharing Deal". Dow Jones & Co., Inc. Retrieved 8 October 2012. 
  35. ^ "Business : Etihad, Air Seychelles in codeshare flights now on sale". Khaleejtimes.com. 28 January 2012. Retrieved 2012-04-07. 
  36. ^ "Etihad inks China Eastern codeshare Transport". ArabianBusiness.com. 28 August 2012. Retrieved 2012-11-10. 
  37. ^ Anne Majumdar (17 October 2012). "Garuda to codeshare with Etihad". Travel Weekly. Retrieved 2012-11-10. 
  38. ^ "Etihad signs first codeshare deal as it eyes China growth". ArabianBusiness.com. 16 December 2011. Retrieved 2012-04-07. 
  39. ^ "Etihad Airways inks codeshare agreement with Kenya Airways". MENAFN. 2012-12-31. Retrieved 2013-02-23. 
  40. ^ Wall Street Journal. "Air France-KLM, Etihad Agree Code-Sharing Deal". Dow Jones & Co. Retrieved 8 October 2012. 
  41. ^ "Nasair, Etihad Airways in codeshare deal Yahoo! News Maktoob". En-maktoob.news.yahoo.com. 2 October 2012. Retrieved 2012-11-10. 
  42. ^ [1][dead link]
  43. ^ "Etihad airways and RAK airways sign codeshare deal". Khaleejtimes.com. 5 September 2012. Retrieved 2012-11-10. 
  44. ^ Business Line : Industry & Economy / Logistics : Etihad Airways, Safi Airways ink code-share pact
  45. ^ "Etihad signs codesharing deal with French railway". Zawya.com. 6 July 2011. Retrieved 2012-04-07. 
  46. ^ "Our Fleet". Etihadairways.com. Retrieved 2012-04-07. 
  47. ^ "Corporate Fact and figures". Etihad Airways. Retrieved 2011-06-12. 
  48. ^ "Fleet Information Crystal Cargo". Etihad Airways. Retrieved 8 July 2010. 
  49. ^ a b "Etihad Airways Orders 2 additional Airbus A330 jets". Gulf News. 30 October 2012. Retrieved 30 October 2012. 
  50. ^ Alex Delmar-Morgan (17 January 2012). "Etihad Airways Reduces Orders For Airbus A350-1000". The Wall Street Journal. Retrieved 28 January 2012. 
  51. ^ a b Tim Hepher (7 May 2012). "Etihad drops more A350s in setback to Airbus". Reuters. Retrieved 7 May 2012. 
  52. ^ Samia Badih (8 March 2011). "Engine Alliance to power Etihad A380 fleet". gulfnews.com. Retrieved 28 January 2012. 
  53. ^ Cathy Buyck (13 December 2011). "Etihad increases 787 orders to 41". Air Transport World. Retrieved 28 January 2012. 
  54. ^ EY lease KLM 747 freighter
  55. ^ "A well-timed delivery of the first A330-200F freighter" (Press release). Airbus. Retrieved 2011-06-12. 
  56. ^ Kaminski-Morrow, David (17 January 2012). "Etihad becomes first to cancel A350-1000s". Flightglobal. Retrieved 18 January 2012. 
  57. ^ "Etihad set to launch live TV on long haul flights Transport". ArabianBusiness.com. 19 November 2011. Retrieved 2012-04-07. 
  58. ^ "Etihad signs codeshare deal with Garuda Indonesia". GulfNews.com. 18 October 2012. Retrieved 2012-11-10. 

External links

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