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| Founded | February 8, 1994 | |||
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| Commenced operations | July 7, 1994 | |||
| Hubs | Denver International Airport | |||
| Focus cities | ||||
| Frequent-flyer program | EarlyReturns | |||
| Fleet size | 56 | |||
| Destinations | 77 | |||
| Company slogan | A Whole Different Animal | |||
| Parent company | Republic Airways Holdings | |||
| Headquarters | Denver, Colorado, USA[4] | |||
| Key people | David Siegel (President & CEO)[5] Bryan Bedford (Chairman) |
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| Website | flyfrontier.com | |||
Frontier Airlines is a United States low-cost airline headquartered in Denver, Colorado, USA.[4] The carrier, which is a subsidiary and operating brand of Republic Airways Holdings, operates flights to 74 destinations throughout the United States, Costa Rica, the Dominican Republic, Jamaica, and Mexico.[6] The airline maintains a hub at Denver International Airport and with focus cities at Trenton-Mercer Airport and soon at New Castle Airport in Wilmington, Delaware. Through a code-share agreement with Great Lakes Airlines the airline connects passengers to surrounding Rocky Mountain States.
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Frontier Airlines was incorporated on February 8, 1994, by a group that included executives of a previous incarnation of Frontier Airlines in response to the void left by Continental Airlines' (now United Airlines) 1993 shutdown of its Denver (Stapleton) hub.[7] Scheduled flights began five months later in July 1994 utilizing Boeing 737 jetliners. Like the original, Frontier flew out of Denver and for the first 9 years used the slogan "The Spirit of the West" which was displayed above the windows and just behind the cursive letters "Frontier" on the fuselage of their aircraft. In 1999, Frontier signed agreements to begin purchasing and leasing Airbus A318 and A319 jet aircraft to expand its fleet. The airline took delivery of its first Airbus aircraft (an A319) in 2001 and simultaneously launched with it DirecTV in-flight television along with a new company livery. Frontier Airlines was the launch customer[8] of the Airbus A318 in 2003. In mid-April 2005, Frontier officially became an all-Airbus fleet, retiring its last Boeing 737.
As part of its plan to stay competitive, the company underwent a reorganization early in 2006. On April 3, 2006, Frontier created Frontier Airlines Holdings, Inc. (FRNT), a holding company incorporated in Delaware to take advantage of favorable tax laws in that state. The corporate headquarters did not leave Colorado.[9]
On January 11, 2007, Frontier Airlines announced it had signed an 11-year service agreement with Republic Airlines. Under the agreement, Republic was to operate 17, 76-seat Embraer 170 aircraft for the former Frontier JetExpress operations. At the time the contract was canceled in April 2008, Republic Airlines operated 11 aircraft for Frontier Airlines, with the remaining six aircraft expected to join the fleet by December 2008. With the integration of Republic aircraft, the 'JetExpress' denotation was removed. Subsequent to the cessation of Horizon's services for Frontier in December 2007, all flights operated by Republic were sold and marketed as "Frontier Airlines, operated by Republic Airlines." The first market created specifically for the Embraer 170 was Louisville, Kentucky, which began on April 1, 2007. Service to Louisville was suspended in August 2008 but restarted in April 2010.
On January 24, 2007, Frontier was designated as a major carrier by the United States Department of Transportation.[10]
Flights operated by Republic Airlines offered in-flight snack and beverage services similar to Frontier's mainline flights. Unlike Frontier's aircraft and due to the nature of contracting with regional carriers, these Embraer 170 aircraft were not fitted with LiveTV.
On April 10, 2008, Frontier announced that it filed for Chapter 11 bankruptcy due to its credit card processor, First Data, attempting to withhold significant proceeds from ticket sales. First Data decided that it would withhold 100% of the carrier's proceeds from ticket sales beginning May 1.[11] According to Frontier's press release, "This change in practice would have represented a material change to our cash forecasts and business plan. Unchecked, it would have put severe restraints on Frontier's liquidity..." Its operation continues uninterrupted, though, as Chapter 11 bankruptcy protects the corporation's assets and allows restructuring to ensure long-term viability.
After months of losses, Frontier Airlines reported that they made their first profit during the month of November 2008. Frontier Airlines reported $2.9 million in net income during the month of November.[12]
On June 22, 2009, Frontier Airlines announced that pending bankruptcy court approval, Republic Airways Holdings, an Indianapolis based airline-holding company, would acquire all assets of Frontier Airlines for the amount of $108 million. Thus, Frontier Airlines would become a wholly owned subsidiary of Republic.[13] However, 5 weeks later on July 30, Dallas-based Southwest Airlines announced that it would be making a competing bid of $113.6 million for Frontier with intentions to also operate Frontier as a wholly owned subsidiary, but that it would gradually fold Frontier resources into current Southwest operating assets.[14]
During a bankruptcy auction on August 13, 2009, Republic Airways Holdings acquired Frontier Airlines and its regional airline, Lynx Aviation, as wholly owned subsidiaries.[15] Republic completed the transaction on October 1, 2009 and Frontier officially exited bankruptcy as a new airline.[16]
In late 2009 Republic began to consolidate administrative positions and moved 140 jobs from the Frontier Airlines Denver headquarters to Indianapolis, Indiana.[17] Shortly after that, in January 2010, Republic Airways announced that it will move all of its executives to Indianapolis.[18] In February the Denver Business Journal stated that the headquarters would be moved "soon."[19] Despite this, according to the Denver Business Journal, Frontier Airlines will still maintain a local headquarters in Denver to house Training, Marketing, Customer Reservations, and Scheduling & Planning teams after extending its lease on the building through 2020.
In 2010, Frontier's CEO Bryan Bedford took part in the TV show Undercover Boss. [20]
As Republic Airways Holdings was in the process of bidding to acquire Frontier in 2009, it was also in the process of acquiring Milwaukee-based Midwest Airlines. Through the fall and winter of 2009, Republic operated its two new acquisitions as separate brands. However, to improve efficiency by better matching aircraft capacity to route demand, Republic began to intermix the fleets of the two airlines, swapping a portion of its higher-capacity planes from Frontier with its smaller-capacity planes from Midwest and vice versa. However, the move caused some confusion amongst the public, as the two brands did not offer the same amenities and did not match the amenities mentioned on the airfare. As a result, in the Spring of 2010 it was announced that the Frontier and Midwest Airlines brands would merge. On April 13, Republic announced that the Frontier Airlines name would be kept, and employees were issued new Frontier uniforms.[21]
On April 13, 2011, Frontier announced the formation of a new subsidiary, Frontier Express, that was planned to operate the airline's smaller aircraft with different services than those available on full-size aircraft.[22]
After merging with Midwest Airlines, Frontier discovered that the MKE hub was not profitable and began downsizing it, furloughing employees and reducing flights there. Frontier announced it was cutting 11 out of its 18 flights leaving a total of just 7 from MKE to Denver, Orlando, Rhinelander and Washington-National.[23] At its peak, Frontier operated around 50-80 flights from Milwaukee daily.
On September 9, 2011, Frontier notified the public of a 40% reduction of arriving and departing flights from MKE. Along with this reduction of flights, the company laid off approximately 140 employees from the MKE station. This includes but is not limited to: maintenance, grooming services, flight-line and gate, but no management personnel will be included in this layoff.[24]
In February 2012, Frontier Airlines cut five nonstop routes from Milwaukee. This move "reduced Frontier's daily departing flights out of Mitchell International from 32 to 18," or 56%. Frontier announced further layoffs in conjunction with this route change: up to 446 Milwaukee-area employees were affected by the job cuts that occurred between April 15 and April 30, 2012.[25]
In an effort to focus on regional contract flights for major carriers, Republic Airways is set to spinoff Frontier.[26] On January 26, 2012 Republic Airways announced that it had appointed David Siegel as President and CEO of Frontier Airlines. Republic also announced the addition of new senior officers for Frontiers finance and commercial team, among other changes in the executive leadership team. Siegel and other Frontier executives moved to Denver where Frontier is now headquartered in order to facilitate management of all aspects of Frontier during its separation process from Republic and continue its transformation into a low-cost-carrier.[4] Frontier will not complete the separation from Republic until early the first half of 2013.[27]
Chautauqua Airlines operated up to 12 Embraer 135 and 145 jets out of Milwaukee. Frontier began branding these flights as Frontier Express in the spring of 2011. With the pull-down of the Milwaukee hub, the only route that continued to operate with a Frontier Express ERJ-145 jet was Milwaukee to Rhinelander. However, Frontier service to Rhinelander ended on January 3, 2013 and Chautauqua is transitioning the remaining aircraft to flying for other partners.
In February 2002, the airline launched its first regional product, Frontier JetExpress, initially operated by Mesa Airlines using CRJ-200 regional jets. Similar to "express" operations of other carriers, Frontier JetExpress is targeted for markets to and from Denver that do not generate traffic sufficient to support Frontier's smallest mainline jet, the Airbus A318, but can still offer lucrative business with a smaller jet. The operation's head office was in the Hughes Center in Clark County, Nevada.[28]
The initial JetExpress partnership with Mesa ended in January 2004, when Horizon Air was selected to operate the routes. Horizon utilized slightly larger CRJ-700 aircraft on these routes. In August 2006, Frontier and Horizon announced that their partnership would end.[29] While Frontier was generally pleased with Horizon's operation, the carrier decided that it needed to revisit the agreement and find a provider with additional regional jets to grow the operation. The last of the CRJ-700's was returned to the Horizon Air fleet on November 30, 2007.
On September 6, 2006, Frontier announced that a new division of the holding company known as Lynx Aviation, would operate Bombardier Q400 aircraft beginning in May 2007.[30] On December 5, 2007, Lynx Aviation received its operating certificate from the FAA. Lynx began passenger operations on the morning of December 6, 2007.
Since commencing operations, Lynx Aviation has added service to 12 regional destinations: Albuquerque, Aspen, Billings, Bozeman, Colorado Springs, Durango, Fargo, Jackson Hole (Seasonal), Oklahoma City, Rapid City, Tulsa, and Wichita. Two additional cities, Omaha and Salt Lake City, are served by Lynx Aviation along with Frontier Airlines mainline service.
On 19 August 2010, Frontier announced that Lynx would continue operations between Denver and three Colorado citiesAspen, Durango and Colorado Springsusing three Bombardier Q400 aircraft,[31] though this service was expected to end in April 2011.[32] In January 2011, it was announced that four Lynx Q400s would continue to operate indefinitely.[33]
In 2012, the Lynx Aviation operation was folded into Republic Airways subsidiary Republic Airlines. The remaining Q400 aircraft were withdrawn from Frontier service and placed in service for United Airlines.
Frontier Airlines currently flies to 74 destinations throughout Costa Rica, Mexico, the Dominican Republic and the United States. As of January 2013, Frontier operates 10 international destinations.[34]
Frontier Airlines has a codeshare agreement with Great Lakes Airlines, connecting flights through Denver and Phoenix.[35]
As of May 2013, the Frontier Airlines fleet consists of the following aircraft:
| Aircraft | In Service | Orders | Options | Passengers | Notes |
|---|---|---|---|---|---|
| Airbus A318-100 | 1 | 0 | 0 | 120 | |
| Airbus A319-100 | 34 | 0 | 0 | 138 | |
| Airbus A319neo | 0 | 20 | 0 | TBA | Deliveries begin late decade |
| Airbus A320-200 | 16 | 0 | 0 | 168 | |
| Airbus A320neo | 0 | 60 | 0 | TBA | Deliveries begin late decade[37] |
| Embraer E-190 | 4 | 0 | 0 | 99 | Operated by Republic Airlines. All to exit service by Q3 2013 |
| Total | 55 | 80 | 0 |
Frontier Airlines was the launch customer of the A318 but recently has been removing them from their fleet. During the 2011 Paris air show, Republic Airways announced it had ordered 60 A320neo aircraft and 20 A319neo aircraft. [37]
The Frontier Airlines livery consists of an all-white fuselage with "FLYFRONTIER.COM and Frontier on most aircraft" titles on the sides of the aircraft. Frontier uses wildlife photography on the vertical stabilizers and winglets of the aircraft to produce a distinctive look, touted in their advertisements along with their slogan: "A Whole Different Animal."[38]
The concepts used in the livery extend into Frontiers marketing as well. Each animal has a specific name.[39] Animal aircraft used in their radio and television commercials include Jack the rabbit, Grizwald the bear, Foxy the fox (for whom Jack has a crush), Flip the dolphin (who always gets stuck going to Chicago rather than the warmer climates the others are going to), Larry the lynx, Hector the sea otter, and Sal the cougar. New additions are Penguins Jim, Joe, Jay, and Gary, a barbershop-style quartet, singing the praises of EarlyReturns to an audience of Frontiers well-known characters from the "a whole different animal" campaign, and Hector the otter, advertising Frontier's expanded service to Mexico. Many new ones have been added since then.
The airline has a frequent-flyer program called EarlyReturns. It does not partner with any other airlines for cross-crediting of frequent flyer mileage credits.
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