|Founded||17 February 1988 (as Seoul Airlines)|
|Commenced operations||23 December 1988|
|Frequent-flyer program||Asiana Club|
|Destinations||90 (inc. cargo)|
|Parent company||Kumho Asiana Group|
|Traded as||KRX: 020560|
|Headquarters||Osoe-dong, Gangseo-gu, Seoul, South Korea|
|Revenue||KRW 5,552 billion (2015)|
|Revised Romanization||Asiana Hanggong|
Asiana Airlines Inc. (Hangul: ; RR: Asiana Hanggong KRX: 020560; formerly Seoul Airlines) is one of South Korea's two major airlines, along with Korean Air. Asiana has its headquarters in Asiana Town building in Seoul. The airline has its domestic hub at Gimpo International Airport and its international hub at Incheon International Airport (70 kilometres (43 mi) from central Seoul).
As a member of Star Alliance, it operates 14 domestic and 90 international passenger routes, and 27 cargo routes throughout Asia, Europe, North America, and Oceania. As of December 2014, the company employs 10,183 people. The majority of Asiana's pilots, ground staff, and flight attendants are based in Seoul. Asiana Airlines is the largest shareholder in Air Busan, a low-cost regional carrier joint venture with Busan Metropolitan City. The airline also holds 100% share of Air Seoul, a subsidiary and its own low-cost carrier. Asiana is also currently an official sponsor of the South Korea national football team and The Presidents Cup 2015.
Korean Air (associated with the Hanjin Group), which was privatized in 1969, had a monopoly on the South Korean airline industry until the establishment of Asiana in 1988. Asiana's formation did not come about as a policy initiative favoring liberalized market conditions but rather because of pressure from other chaebols and interests who wanted to compete. It was formed by the Kumho Asiana Group (formerly Kumho Group) and was originally known as Seoul Air International. Asiana was established on 17 February 1988 and started operations in December 1988 with flights to Busan. As of 2007 the airline was owned by private investors (30.53%), Kumho Industrial (29.51%), Kumho Petrochemical (15.05%), foreign investors (11.9%), Korea Development Bank (7.18%), and others (5.83%).
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Asiana began operations in December 1988, using Boeing 737 Classic aircraft, with flights to Busan and Gwangju. In 1989, Asiana began regular services to Jeju City, Gwangju, and Daegu and later the same year, Asiana began international chartered flights to Sendai in Japan. In 1990, Asiana began its first scheduled international services, to the Japanese cities of Tokyo, Nagoya, Sendai, and Fukuoka. In the same year, Asiana had nine Boeing 747-400s, ten Boeing 767300s and eight Boeing 737400s. In early 1991, Asiana began services to Bangkok, Singapore, Hong Kong and Taipei. Transpacific flights to Los Angeles began in December 1991 with a Boeing 747-400 Combi. Services to Vienna, Brussels, and Honolulu began in the mid-1990s. In 1993, Asiana began services to Ho Chi Minh City in Vietnam.
Asiana Airlines has rapidly expanded since its establishment in 1988 to become a mid-sized global carrier with a current fleet of 85 aircraft. In December 1998, the airline operated an aircraft on behalf of the president of South Korea for the first time. The airline was listed in KOSDAQ In December 1999. On 28 January 2003, the airline became a full Star Alliance member, expanding its worldwide network and global brand. In 2004, the airline added Airbus A330s and the Boeing 777-200ERs to its fleet, and expanded its routes into mainland China. Currently it provides international services to 71 cities in 23 countries on 91 routes, and domestic services to 12 cities on 14 routes. It also provides international cargo services to 29 cities in 14 countries on 28 routes by Asiana Cargo, the airline's freight division. In 2012, the airline had net sales of US$5.3 billion.
In February 2006, Asiana Airlines modernized its corporate identity for unification with those of other divisions of its parent company the Kumho Asiana Group. The names of the travel classes have changed from First Class, Business Class, and Economy Class to First, Business, and Travel classes respectively, and the colors of the travel classes have changed to yellow, blue and red for First, Business, and Travel Class, respectively. New uniforms were also created for the crew.
Asiana began to focus on being an environmentally friendly company in the mid-1990s and has put its efforts ever since in this regard, such as completely banning in-flight smoking and cigarette sales in 1995. The company was awarded first in class certification by the International Organization for Standardization (ISO) for meeting criteria ISO 14001 in 1996. In 2001, Asiana Airlines was recognized for being the "first environmentally friendly company within the service industry" by the South Korean Ministry of Environment. Some of Asiana's other environmentally-minded programs include an emissions measurement and reduction system; reducing pollution from ground facilities; and partnering with the Rainforest Alliance for coffee served on board.
On 17 February 2009, Air Transport World (ATW) awarded Asiana the "Airline of the Year" award, which is considered[by whom?] to be one of the most honorable awards in the airline industry. In May 2010, Asiana Airlines was named the best airline in the world by Skytrax at the 2010 World Airline Awards. Asiana came in second place behind Qatar Airways in 2011 and 2012.
Asiana Airlines is rated a "5 Star" airline by Skytrax.
The airline has its headquarters in Asiana Town () in Osoe-dong, Gangseo-gu, Seoul. The airline's head office moved from Hoehyeon-dong, Jung District to Asiana Town in Osoe-dong on 1 April 1998.
Asiana Airlines serves destinations on four continents with an Asian network that includes important cities in the People's Republic of China, Japan, Southeast Asia and Central Asia. The airline serves a number of gateway cities in North America and Europe while retaining a limited coverage of Oceania.
Asiana Cargo, the airline's only cargo subsidiary, also has a wide network, especially in Europe and the United States.
Asiana decided to launch Air Seoul, the airline's second subsidiary and its own low-cost carrier, based in Incheon International Airport, and transfer some of its unprofitable routes to the subsidiary from November 2016.
As of January 2019, the Asiana Airlines fleet consists of the following aircraft:
|Airbus A321-200||16||—||—||12||—||159||171||One in Star Alliance livery.|
|Airbus A321neo||—||25||TBA||Deliveries from 2019.|
|Airbus A350-900||6||15||—||28||36||247||311||Deliveries to 2025.|
Order with 10 options.
|Boeing 767-300||7||—||—||15||—||235||250||One in Star Alliance livery.|
|Boeing 777-200ER||9||—||—||22||—||278||300||One in Star Alliance livery.|
|Asiana Cargo fleet|
|Boeing 747-400BDSF||7||—||Converted from passenger aircraft|
The company has previously operated the following aircraft:
|Boeing 737-400||26||1988||2013||Airbus A320 family|
|Boeing 737-500||7||1992||2008||One crashed as Asiana Airlines Flight 733|
|Boeing 747-400M||6||1991||2017||Airbus A350 XWB|
|Boeing 767-300ER||9||1991||2006||Airbus A330-300|
Asiana Airlines offers five classes of services First Suite class, First Class, Business Smartium class, Business class and Travel (economy) class. Seat configurations and in-flight entertainment systems vary by the type of the aircraft and its operating routes
First Suite class is offered on A380-800, which is serviced on routes to Los Angeles, New York City, Sydney, and Frankfurt. Old First Class is available on B747-400s. Both First Suite and old First Class were available on Boeing 777s, but was later removed in favor of a two-class configuration. Passengers in these classes are offered pajamas, souvenirs and "amenity kits" containing items such as skin cream, toothpaste, eye shades and earplugs. A passenger can pre-order in-flight meals 48 hours prior to departure. First class seats are equipped with personal AVOD systems.
Besides those routes, most of Asiana's international flights offer two type of classes business smartium class or business class as the highest class, and travel class, without first class. Some of the short-length international flights and charter flights are operated by mono-class basis, as well as all of the airline's domestic flights. Business Smartium Class is installed on B777-200ER, and Business Class is installed on B767 and A330, but some of the A330 is equipped with newly-furbished cocoon seats. Most of Asiana's Travel class seats also have television or video systems. AVOD is installed on many of the aircraft, and business class is fully equipped with new AVODs. In-flight entertainment systems are not offered on domestic routes, which consist of flights of an hour or less.
Asiana offers two in-flight magazines, Asiana (a travel magazine) and Asiana Entertainment.
Asiana Club is Asiana Airline's frequent-flyer program, formerly Asiana Bonus Club. Asiana Club has five tiers: Silver, Gold, Diamond, Diamond Plus and Platinum. To acquire or maintain each tier, members are required to accrue 0, 20000, 40000, 100000 miles in two calendar years from the 'reference date'. Status miles are based on 'On-board mileage', which includes miles accumulated by traveling with Asiana Airlines or Star Alliance airlines. Also, members can accrue miles by flying 'partner airlines' such as Qatar Airways. Miles accumulated in the program entitle members to bonus tickets, class upgrades and other products and services such as dining at Outback Steakhouse.
Asiana has endorsement deals with the following:
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