Louis Armstrong New Orleans International Airport
|Owner||City of New Orleans|
|Operator||New Orleans Aviation Board|
|Location||Kenner, Louisiana, U.S.|
|Elevation AMSL||4 ft / 1 m|
Louis Armstrong New Orleans International Airport (IATA: MSY, ICAO: KMSY, FAA LID: MSY) (French: Aéroport international Louis Armstrong de La Nouvelle-Orléans) is an international airport under Class B airspace in Kenner, Jefferson Parish, Louisiana, United States. It is owned by the city of New Orleans and is 11 miles (18 km) west of downtown New Orleans. A small portion of Runway 11/29 is in unincorporated St. Charles Parish. Armstrong International is the primary commercial airport for the New Orleans metropolitan area and southeast Louisiana.
MSY covers 1,500 acres (607 ha) of land. At an average of 4.5 feet (1.4 m) above sea level, MSY is the 2nd lowest-lying international airport in the world, behind only Amsterdam Airport Schiphol in the Netherlands, which is 11 feet (3.4 m) below sea level.
In January 2016, the airport began replacement of the current terminal by starting construction on a new terminal located on the north side of the airfield. The new terminal has 35 gates, which can be expanded to 42 gates in the future.
The new passenger terminal opened on November 6, 2019.
Plans for a new airport began in 1940, as evidence mounted that the older Shushan Airport (New Orleans Lakefront Airport) was too small.
The airport was originally named Moisant Field after daredevil aviator John Moisant, who died in 1910 in an airplane crash on agricultural land where the airport is now located. Its IATA code MSY was derived from Moisant Stock Yards, as Lakefront Airport retained the "NEW" code. In World War II the land became a government air base. It returned to civil control after the war and commercial service began at Moisant Field in May 1946.
On September 19, 1947, the airport was shut down as it was submerged under two feet of water in the wake of the 1947 Hurricane's impact.
When commercial service began at Moisant Field in 1946, the terminal was a large, makeshift hangar-like buildinga sharp contrast to airports in then-peer cities. A new terminal complex, designed by Goldstein Parham & Labouisse and Herbert A. Benson, George J. Riehl and built by J. A. Jones Company, debuted in 1959 towards the end of Mayor DeLesseps "Chep" Morrison's administration. The core of this structure forms much of the present-day facility. Retired United States Air Force Major-General Junius Wallace Jones served as airport director in the 1950s. During his term, the airport received many improvements.
The April 1957 Official Airline Guide (OAG) listed 74 weekday departures: Delta Air Lines 26, Eastern Air Lines 25, National Airlines 11, Capital Airlines 5, Southern Airways 4, and Braniff International Airways 3. Pan American World Airways had six departures each week while TACA, a Central American airline, had four. The front cover of the June 1, 1961 Capital Airlines timetable proclaimed: NEW BOEING 720 JETS - NEW YORK-ATLANTA-NEW ORLEANS - 2 ROUND TRIPS DAILY  Capital was then acquired by and merged into United Airlines which in 1963 was operating nonstop Boeing 720 and Sud Aviation Caravelle jet flights to Atlanta with continuing direct jet service to New York City, Washington, D.C., and Philadelphia.
In 1969, Braniff International was operating direct, no change of plane service to Honolulu via a stop at Dallas with Boeing 707-320 jetliners flying the route three days a week with one of the flights also making a stop at Hilo. By the early and mid 1970s, airlines operating jet service into the airport included domestic air carriers Braniff International, Continental Airlines, Delta Air Lines, Eastern Air Lines, National Airlines, Southern Airways, Texas International Airlines and United Airlines as well as Central American airlines Aviateca and SAHSA. In 1974, two airlines had begun operating wide body jetliners into the airport: National with McDonnell Douglas DC-10 nonstops from Houston Intercontinental Airport, Los Angeles, Miami and Tampa, and Delta with Lockheed L-1011 TriStar nonstop service from LaGuardia Airport in New York City. Several other airlines also operated wide body jets on domestic flights into the airport at various times during the 1980s and early 1990s including American Airlines and Pan Am with the DC-10 , Eastern with the L-1011 TriStar , and Continental and Northeastern International Airlines with the Airbus A300 with the latter air carrier operating a small hub at MSY in the spring of 1984. Another airline which attempted to operate a hub at MSY was short-lived Pride Air which was based in New Orleans and was operating nonstop or direct Boeing 727 service from the airport to sixteen destinations including cities in California, Florida and the western U.S. in the summer of 1985.
During the 1960s, Japan Airlines (JAL) used New Orleans as a technical stop on its multi-stop special service between Tokyo and São Paulo, Brazil. On January 25, 1979, Southwest Airlines began nonstop Boeing 737-200 flights between New Orleans and Houston Hobby Airport thus marking the first time this air carrier had operated service outside of the state of Texas (Southwest had previously operated as an intrastate airline only in Texas). By early 1985, air carriers operating jet service into MSY besides Southwest included American Airlines, Continental Airlines, Delta Air Lines, Eastern Air Lines, Florida Express Airlines, LACSA, Muse Air, New York Air, Northwest Airlines (operating as Northwest Orient Airlines at this time), Ozark Air Lines, Pan Am, Piedmont Airlines (1948-1989), Republic Airlines (1979-1986), Trans World Airlines (TWA), United Airlines, USAir and Western Airlines with commuter air carriers Air New Orleans and Royale Airlines operating small turboprop aircraft into the airport at this same time as well.
By the time the 1959 airport terminal building opened, the name Moisant International Airport was being used for the New Orleans facility. In 1961, the name was changed to New Orleans International Airport. In July 2001, to honor the 100th anniversary of Louis Armstrong's birth (August 4, 1901), the airport's name became Louis Armstrong New Orleans International Airport.
During the administration of Morrison's successor, Vic Schiro, the government sponsored studies of the feasibility of relocating New Orleans International Airport to a new site, contemporaneous with similar efforts that were ultimately successful in Houston (George Bush Intercontinental Airport) and Dallas (Dallas-Fort Worth International Airport). This attempt got as far as recommending a site in New Orleans East; a man-made island was to be created south of I-10 and north of U.S. Route 90 in a bay of Lake Pontchartrain. In the early 1970s it was decided that the current airport should be expanded instead, leading to the construction of a lengthened main terminal ticketing area, an airport access road linking the terminal to I-10, and the present-day Concourses A and B. New Orleans Mayor Sidney Barthelemy, in office from 1986 to 1994, later reintroduced the idea of building a new international airport for the city, with consideration given to other sites in New Orleans East, as well as on the Northshore in suburban St. Tammany Parish. Only a couple months before Hurricane Katrina's landfall, Mayor Ray Nagin again proposed a new airport for New Orleans, this time to the west in Montz. These initiatives met with the same fate as 1960s-era efforts concerning construction of a new airport for New Orleans.
MSY reopened to commercial flights on September 13, 2005, after the devastation of Hurricane Katrina the previous month, with four flights operated by Delta Air Lines to Atlanta and a Northwest Airlines flight to Memphis. Slowly, service from other carriers began to resume, with limited service offered by Southwest Airlines, Continental Airlines, and American Airlines. Eventually, all carriers announced their return to MSY, with the exception of America West Airlines (which merged into US Airways two weeks later) and international carrier TACA. In early 2006, Continental Airlines (since merged into United Airlines) became the first airline to return to pre-Katrina flight frequency levels, and in September 2006, to pre-Katrina seat capacity levels.
All international service into MSY was suspended while the FIS facility was closed post-Katrina. The facility reopened to chartered flights arriving from London, Manchester, Bournemouth, and Nottingham, UKall carrying tourists in for Mardi Gras and set to depart aboard a cruise liner.
In May 2010, AirTran announced new daily nonstop service to its hub in Milwaukee utilizing Boeing 717 twin jet aircraft, which then commenced on October 7, 2010. This route marked MSY's first all-new city addition since 1998. AirTran was acquired by Southwest Airlines, which in turn began operating the route. In November 2010, United Airlines announced resumption of daily nonstop service to San Francisco, the largest pre-Katrina domestic market that had yet to resume service to New Orleans. On July 16, 2012, Spirit Airlines announced nonstop service from Dallas-Fort Worth to New Orleans, commencing in January 2013. Spirit became the first all-new domestic carrier, and second all-new carrier overall (after WestJet) to announce service to MSY, since 1998.
MSY served 9,785,394 passengers in 2014, exceeding for the first time in the post-Katrina era the total passenger count of 9,733,179 achieved in 2004, the last full calendar year prior to Katrina's landfall in August 2005. A new record passenger count was set by the airport in 2015. 10,673,301 passengers were served, eclipsing the earlier record of 9.9 million passengers, set in 2000.
On November 21, 2006, the New Orleans Aviation Board approved an air service initiative to promote increased service to Armstrong International:
On January 17, 2008, the city's aviation board voted on an amended incentive program that waives landing fees for the first two airlines to fly nonstop into a city not presently served from the airport. Under the new ruling, landing fees will be waived for up to two airlines flying into an "underserved destination airport." The incentive previously referred to service to a "new destination airport."
The airport is also continuing its incentive to airlines that reach 85% of their pre-Katrina flight frequencies.
As of November 2019, Armstrong International has nonstop scheduled flights to Canada, Panama, and the United Kingdom, and offers seasonal flights to Germany and Mexico.
Delta Air Lines, Southwest Airlines, and United Airlines offer seasonal weekend flights to Cancún. Air Canada Express has been providing flights from TorontoPearson since October 2010. Copa Airlines flies nonstop to Panama City, Panama.
British Airways and Condor Flugdienst had respectively announced scheduled flights to London and Frankfurt beginning in March 2017 and May 2017. British Airways operates with the Boeing 787 Dreamliner aircraft on their nonstop route to LondonHeathrow. Condor operates with the Boeing 767-300ER aircraft on their nonstop route to Frankfurt seasonally.
Chicago and Southern Air Lines (C&S) was operating daily international service from the airport in 1950 on a route the airline called "The Caribbean Comet" with a Douglas DC-4 propliner flying a routing of Chicago - St. Louis - Memphis - New Orleans - Havana, Cuba - Kingston, Jamaica - Caracas, Venezuela. Chicago and Southern was then acquired by and merged into Delta Air Lines in 1953 which resulted in Delta operating its very first international service. That same year, Delta (which operated as Delta-C&S for two years following the merger with Chicago and Southern) was flying Lockheed Constellation propliners from the airport with daily service to Havana, Kingston and Caracas as well as a weekly Constellation service operated on a routing of Memphis - New Orleans - Port au Prince, Haiti - Ciudad Trujillo (now Santo Domingo), Dominican Republic) - San Juan, Puerto Rico with New Orleans serving as Delta's only international gateway at this time. By 1958, Eastern Air Lines was operating daily Douglas DC-7 propliner flights to Mexico with the service flying a routing of New York Newark Airport - Philadelphia - Washington, D.C. - Atlanta - New Orleans - Mexico City. In 1960, Pan American World Airways (Pan Am) was operating service four days a week from the airport with a routing of New Orleans - Merida, Mexico - Guatemala City - San Salvador - Tegucigalpa flown with a Douglas DC-6 propliner.
Pan Am introduced Boeing 707 jet service by 1961 on its international flights to Latin America from the airport and had also extended its route to Managua. By 1962, Delta had also introduced international jet service with a Convair 880 operating San Francisco - Dallas Love Field - New Orleans - Montego Bay, Jamaica - Caracas weekly flights. Another air carrier operating Convair 880 jets into MSY was Viasa, a Venezuelan based airline, which in 1967 was operating two flights a week on a routing of New Orleans - Maracaibo - Caracas. In 1969, Delta and Pan Am were jointly operating Douglas DC-8 jet service between New Orleans and Europe via an interchange flight agreement with daily flights operated on routings of New Orleans - Atlanta - Washington Dulles Airport - London Heathrow Airport - Frankfurt as well as New Orleans - Washington Dulles Airport - Boston - Paris Orly Airport. These Delta/Pan Am "through service" flights between the airport and Europe continued into the mid 1970s. In 1970, Pan Am was operating five Boeing 727 flights a week from MSY with New Orleans - Merida - San Pedro Sula - Managua - Panama City, Panama being flown twice a week and New Orleans - Merida - Guatemala City - San Salvador being flown three days a week. By 1973, Pan Am was operating daily Boeing 707 service from the airport with New Orleans - Guatemala City being flown nonstop three days a week and New Orleans - Merida being flown nonstop four days a week. Delta was also continuing to operate flights between New Orleans and the Caribbean during the mid 1970s with stretched Douglas DC-8-61 ("Super DC-8") jets flying nonstop between the airport and both Montego Bay and San Juan. Also during the mid 1970s, Braniff International Airways was operating weekly nonstop jet flights to Panama City, Panama with direct connections via Panama to other Braniff flights to Buenos Aires, La Paz, Lima and Quito in South America.
In later years, National Airlines offered wide body McDonnell Douglas DC-10 flights to Amsterdam, with advertised future service to Paris Orly Airport and Frankfurt in the late 1970s; however, Amsterdam was terminated soon after Pan Am acquired National in 1980, with Paris and Frankfurt never launching. In 1982, British Airways previously used Armstrong International as a stop on its route between London Gatwick and Mexico City operated with wide body Lockheed L-1011 TriStar jets with the airline currently operating nonstop service between New Orleans and London Heathrow Airport as noted above. Central American air carriers TACA Airlines, LACSA, Aviateca, Transportes Aereos Nacionales (TAN) and SAHSA all flew nonstop to MSY from Costa Rica, Honduras, Mexico and Guatemala at various times. According to the Official Airline Guide, in 1983 six airlines were operating international flights into the airport from Latin America: Aviateca with Boeing 727-100 service Guatemala City - Merida - New Orleans, Continental Airlines with nonstop Boeing 727-200 service from Maracaibo, Venezuela with this flight originating in Caracas, Eastern with nonstop Boeing 727-200 service from both Mexico City and Panama City, Panama, LACSA with Boeing 727-200s flying San Pedro Sula - Cancun - New Orleans, SAHSA with nonstop Boeing 727-100 service from Belize City, and TACA with nonstop British Aircraft Corporation BAC One-Eleven flights also from Belize City. In 1987, Continental was operating daily nonstop Boeing 737-300 service from the airport to both Mexico City and Cancun. By 1989, Eastern and LACSA were both operating nonstop Boeing 727-200 service into the airport from Cancun. In 1994, American Airlines was operating daily direct Boeing 727-200 service from Barbados to New Orleans via a stop in Miami. Aeromexico served New Orleans in the 1990s and again from 2009-2010, from Cancun and Mexico City, respectively. Trans World Airlines (TWA) also operated flights between New Orleans and Mexico City, ending this service in 2000. In 1999, Air Canada was operating daily nonstop McDonnell Douglas DC-9-30 service from Toronto.
On November 6th, 2019, the new terminal on the north side of the airfield opened to the public. The former terminal closed to the public at 8:00 pm on November 5th, save for Southwest Flight # 397 (Tampa) arrival at 8:30 p.m., Southwest Flight # 449 (Atlanta) arrival at 8:35 p.m., Southwest Flight # 993 (Dallas) arrival at 8:40 p.m. All other flights after 8:00 pm that evening arrived at the new terminal. 
The new terminal has 3 levels. Departures and Ticketing are on Level 3, TSA Security Screening is on Level 2, and Arrivals and Baggage Claim are on Level 1. There are also 3 concourses, A for International Arrivals, B and C for all other airlines. 
Concourse A has 6 gates and is used for International Arrivals. Airlines assigned to this concourse are British Airways, Condor, Transat, Air Canada, and Copa. 
Concourse B has 14 gates. Airlines assigned to this concourse are Southwest, Alaska, and American. 
Concourse C has 15 Gates. Airlines assigned to this concourse are United, Delta, Spirit, Allegiant Air, Frontier and JetBlue
Louis Armstrong International has two terminals situated on the south side of the airfield, East and West, connected by a central ticketing alley that closed the night of November 5th, 2019. Attached are four concourses, A, B, C and D. The vaulted arrivals lounge at the head of Concourse C and the adjacent, western half of the ticketing alley are the remaining portions of the airport's 1959 terminal complex.
Concourse A opened in 1974 and has 6 Gates: A1, A3, A5, A6, A7, A8. Most recently home to Northwest Airlines (since merged with Delta Air Lines) and US Airways (since merged with American Airlines), this concourse was closed first.
Concourse B opened in 1974 and has 11 Gates: B1, B2, B4, B5, B7-B12, B15. Southwest Airlines used gates B2, B4, B5, B7, B8, B9, and B15. Gate B1 space was taken over by TSA for passenger screening, and the gate is no longer in use. Gates B10, B11, and B12 were vacant at time of closure.
Except customs pre-cleared flights, all nonstop international arrivals were handled by Concourse C. This concourse also contained both common-use and overflow gates, available for infrequent services and charter flights as well. Concourse C has 15 Gates.
The newest concourse, D, opened on December 23, 1996 and houses a Delta Air Lines Sky Club in between gates D2 and D4, the sole such airline club remaining at Armstrong. Originally completed with only six gates, Concourse D received a six-gate rotunda addition, designed by Sizeler Thompson Brown, and inaugurated in 2011. This rotunda includes gates D7-12.
Concourse D had 12 operating Gates at time of closure: D1 D12. Delta Air Lines (Gates D2, D4, D6, D8, D10, D12), United Airlines (Gates D1, D3, D5, D7, D9, D11), and Air Canada Express (Gate D7) operated from Concourse D.
|Air Canada Express||TorontoPearson|||
|Alaska Airlines||San Francisco, Seattle/Tacoma|||
|Allegiant Air|| Cincinnati|
Seasonal: CharlotteConcord, ColumbusRickenbacker, Grand Rapids, Indianapolis, Louisville, Pittsburgh, Raleigh/Durham
|American Airlines|| Charlotte, Dallas/Fort Worth, Los Angeles, Miami, Philadelphia|
Seasonal: ChicagoO'Hare, PhoenixSky Harbor (begins December 18, 2019)
|American Eagle||Charlotte, ChicagoO'Hare, Dallas/Fort Worth, Miami, Philadelphia, WashingtonNational|||
|Copa Airlines||Panama City|||
|Delta Air Lines|| Atlanta, Detroit, Los Angeles, Minneapolis/St. Paul, New YorkJFK, New YorkLaGuardia, Salt Lake City|
Seasonal: Cancún, Seattle/Tacoma
|Delta Connection|| New YorkLaGuardia, Raleigh/Durham|
|Frontier Airlines|| Austin, Denver, Orlando, Philadelphia, Raleigh/Durham, San Antonio|
Seasonal: Cincinnati 
|JetBlue||Boston, Fort Lauderdale, New YorkJFK|||
|Southwest Airlines|| Atlanta, Austin, Baltimore, ChicagoMidway, DallasLove, Denver, Fort Lauderdale, HoustonHobby, Indianapolis, Kansas City, Las Vegas, Los Angeles, Nashville, New YorkLaGuardia, Oakland, Orlando, PhoenixSky Harbor, Raleigh/Durham, San Antonio, San Diego, St. Louis, Tampa, WashingtonNational|
Seasonal: Boston, Cancún, Cleveland, Pittsburgh, Sacramento, San Jose (CA)
|Spirit Airlines|| Atlanta, Austin, Baltimore, Boston, ChicagoO'Hare, Cleveland, Dallas/Fort Worth, Denver, Detroit, Fort Lauderdale, HoustonIntercontinental, Las Vegas, Los Angeles, Minneapolis/St. Paul, Nashville, Newark, Orlando, Raleigh/Durham, Tampa|
Seasonal: ColumbusGlenn, Philadelphia
|Sun Country Airlines||Seasonal: Minneapolis/St. Paul|||
|United Airlines|| ChicagoO'Hare, Denver, HoustonIntercontinental, Newark, San Francisco, WashingtonDulles|
|United Express||ChicagoO'Hare, Denver, HoustonIntercontinental, Newark, WashingtonDulles|||
|DHL Aviation||Cincinnati, HoustonIntercontinental, Memphis|
|FedEx Express||Fort Lauderdale, Memphis, Tampa|
|UPS Airlines||Albany (GA), Louisville, Miami|
|1||Atlanta, Georgia||739,920||Delta, Southwest, Spirit|
|2||HoustonIntercontinental, Texas||390,790||Spirit, United|
|3||Los Angeles, California||348,380||American, Delta, Southwest, Spirit|
|4||Dallas/Fort Worth, Texas||324,960||American, Spirit|
|6||ChicagoO'Hare, Illinois||255,010||American, Spirit, United|
|8||Denver, Colorado||246,700||Frontier, Southwest, Spirit, United|
|9||Charlotte, North Carolina||245,790||American|
|10||Orlando, Florida||234,650||Frontier, Southwest, Spirit|
Bus service between the airport and downtown New Orleans is provided by New Orleans Regional Transit Authority Airport Express Route 202 and Jefferson Transit bus E-2.
Airport Shuttle has services to most hotels and hostels in the Central Business District of New Orleans for $24 per person (one-way) and $38 per person (round-trip).
There is a flat rate fee of $36 for taxis to/from the airport to/from most hotels the Central Business District/French Quarter (1 person/one way).
On December 21, 2015, the New Orleans Aviation Board, along with the Mayor of New Orleans and City Council, approved a plan to build a new $598 million terminal building on the north side of the airport property with two concourses and 30 gates. Construction began January 2016, with Hunt-Gibbs-Boh-Metro listed as the contractor at-risk.
Because of faster than expected growth at the airport, in March 2017 the New Orleans Aviation Board voted to add an approximate $178 million expansion to the new terminal complex bringing the total construction cost to $993 million, adding a third concourse and increasing the number of gates to 35.
The opening of the terminal was delayed four times. The original targeted completion date was May 2018, which would have been in time for New Orleans' 300th anniversary, but it was first delayed to October 2018. With the additional expansion the anticipated opening date was moved to February 2019 so that the entire complex could open at once. Due to a main sewer line issue, the opening of the new terminal was further pushed back to May 2019. In April 2019 the opening was further delayed until Fall 2019.On October 18, 2019, airport officials announced that the new terminal would open on November 6, 2019.
The new terminal has a centralized security checkpoint with all new shops and restaurants behind the security checkpoint, including a number of restaurants run by local chefs. A new garage with 2,190 parking spaces has been built,  and a new, privately funded airport hotel is planned. Airlines flying out of MSY have also, at their expense, funded the construction of a $39 million fuel system.
A new four-lane access road links to the airport from the Interstate 10 freeway via Loyola Drive. The plans also call for demolishing concourses A, B and C of the existing southside terminal complex, while repurposing concourse D for charter services and administrative offices. The old terminal has 34 gates but only used 30 gates; the new terminal is designed for 35 gates, with an option to expand to 42.
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