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Airport Singapore (Singapore) - Changi

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Singapore Changi Airport

Lapangan Terbang Changi Singapura
Airport typePublic / military
OwnerGovernment of Singapore[1]
LocationChangi, Singapore
Opened1 July 1981 (operational)
29 December 1981 (official)
Hub for
Focus city for
Time zoneSST (UTC+08:00)
Elevation AMSL6.66 m / 22 ft
Coordinates01°2133N 103°5922E / 1.35917°N 103.98944°E / 1.35917; 103.98944Coordinates: 01°2133N 103°5922E / 1.35917°N 103.98944°E / 1.35917; 103.98944
Location in Singapore
SIN (Southeast Asia)
Direction Length Surface
m ft
02L/20R[N 1] 4,000 13,123 Asphalt concrete
02C/20C 4,000 13,123 Asphalt concrete
02R/20L[N 2] 4,000 13,123 Asphalt concrete
Statistics (2017)
Passenger movements 62,219,573
Air freight movements (tons) 2,125,226
Aircraft movements 373,201

Changi Airport (IATA: SIN, ICAO: WSSS) is the major civilian airport for Singapore, and one of the largest transportation hubs in Southeast Asia. It is currently rated the World's Best Airport by Skytrax,[5] for the sixth consecutive year since 2013[6] and is one of the world's busiest airports by international passenger and cargo traffic. The airport is located in Changi, at the eastern end of Singapore, approximately 20 kilometres northeast[7] from Marina Bay (Singapore's Downtown Core), on a 13-square-kilometre (5.0 sq mi) site. It is operated by Changi Airport Group and it is the home base of Singapore Airlines, Singapore Airlines Cargo, SilkAir, Scoot, Jetstar Asia Airways and BOC Aviation.

Overview of Changi Airport

Changi Airport serves more than 100 airlines flying to 400 cities in around 100 countries and territories worldwide. Each week, about 7,200 flights land or depart from Changi, or, about one every 80 seconds.

For the 2017 full year figures published by the airport, the airport handled 62,219,573 passengers (a 6.0% increase over the previous year), the most in its 36-year history.[4] This made it the sixth busiest airport by international passenger traffic in the world and the second busiest in Asia. In December 2017, Changi Airport registered a total of 5.86 million passenger movements, the highest the airport has ever achieved in a month since it opened in 1981. Its daily traffic movement record was also broken on 22 December 2017, with 208,043 passengers passing through during that day. In addition to being an important passenger hub, the airport is also one of the busiest cargo airports in the world, handling 2.125 million tonnes of cargo in 2017. The total number of commercial aircraft movements increased by 3.1% from the previous year to 373,201 in 2017.[4] In April 2017, the airport handled more than a billion passengers for the first time.[8][9]

The airport has won over 557 awards since its opening, including 26 "Best Airport" awards in 2017 alone.[10] Changi Airport's efforts to mitigate the effects of ageing infrastructure include continual physical upgrades to its existing terminals and building new facilities to maintain its high standards in airport service quality.[11]

Passenger terminals

Changi Airport has four main passenger terminals arranged in an elongated inverted 'U' shape. Currently, the airport has a designed total annual handling capacity of 85 million passengers.

  • Terminal 1, opened in 1981, is located at the northern end.
  • Terminal 2, opened on 22 November 1990, is located at the eastern end.
  • Terminal 3, opened on 9 January 2008, is located at the western end.
  • Terminal 4, opened on 31 October 2017, is located on the southern side, at the site of the former budget terminal.

There is also a privately run luxury terminal called the JetQuay CIP Terminal. It is similar to the Lufthansa First Class Terminal at Frankfurt Airport, but is open to all passengers travelling in all classes on all airlines with an access fee.

Former terminal

The short-lived Budget Terminal was opened on 26 March 2006 and closed on 25 September 2012 to make way for a larger Terminal 4, which opened in 2017.[12]

Future terminals and projects
  • Terminal 5 is set to be ready in the mid 2030s. It is expected to handle 50 million passenger movements per annum.[13] The airport terminal structure is projected to be larger than terminals 1,2 and 3 combined. It will be built on reclaimed land to the east of the present terminals. It will be funded through the newly increased levy.[14] KPF Singapore with Heatherwick Studio, Architects 61, and DP Architects will provide architectural services. Arup Singapore, Mott MacDonald Singapore and Surbana Jurong Consultants will provide engineering services.
  • Jewel Changi Airport, set to open in early 2019, is a multi-use structure interconnecting Terminals 1, 2 and 3. Part of this project will help expand Terminal 1 to handle 24 million passengers per year.


Passenger operations

As the airport only handles international passenger traffic, all terminals in operation are equipped with immigration-processing facilities for international travel.

After recovering from a drop in passenger traffic as a result of the September 11 attacks in 2001 and the severe acute respiratory syndrome (SARS) epidemic in 2003, the airport saw rapid growth in traffic, which hit the 30-million mark for the first time in 2004. In March 2008, prior to the full effect of the financial crisis of 20072010 on the global economy, the airport was predicted to handle 50 million passengers by 2012[15] due to the opening of casinos in Singapore and the phased liberalisation of the Asean aviation sector. As predicted, the airport surpassed the 50-million mark in 2012.[11]

On 18 December 2017, the airport surpassed the 60-million mark for the first time.[16][17]

The airport saw a record 65.6 million passenger movements in 2018 - beating 2017's record of 60 million passengers with a 5.5 per cent increase.[18]

By end-2018, Firefly, the sole turboprop operator in Changi Airport will move to Seletar Airport to make way for their jet operations.[19][20]


The Air Cargo Division of the Changi Airport Group (CAG) manages the Changi Airfreight Centre[21] located in the north of the airport premises.[22] The airport handled 1.81 million tonnes of air cargo in 2012, making it the 7th busiest airfreight hub in the world and the fifth busiest in Asia.[23] Due to Singapore's large electronics sector, electrical components constitute a significant part of the total cargo traffic handled at the airport. Changi airport has initiated attempts to expand into the perishable air cargo market. In 2015, Changi Airport handled 1,853,087 tonnes of air freight. Air Cargo World awarded the 2013 Air Cargo Excellence Award to Changi Airport for handling more than 1,000,000 tonnes of cargo in Asia.[24]

The airport handled 2,006,300 tonnes of cargo in 2016, making it the 13th top cargo airport in the world and the sixth in the Asia Pacific region.[25]

In 2017, the airport handled 2,125,226 tonnes of cargo. The top five cargo markets for the airport were China, Australia, Hong Kong, United States and India.[26]

Key markets and destinations

In 2018, Indonesia was the largest market for the airport, followed by Malaysia, China, Thailand, Australia, India, Hong Kong, Japan, Philippines and Vietnam. Kuala Lumpur was the top destination for travellers in the airport, followed by Bangkok, Jakarta, Hong Kong, Manila, Denpasar/Bali, Tokyo, Ho Chi Minh City, Taipei and Sydney.[27]

Safety and security

The Changi Airport Group (CAG) manages the overall safety and security of the airport. The Airport Management Division of the CAG manages the customer aspects of the airport's security, while the Aviation Security Unit oversees the airport's compliance with aviation security (AVSEC) policies, and manages AVSEC-related projects.[22] The airport's emergency and fire-fighting services are handled by the Airport Emergency Service Division.[28] The Airport Emergency Services handles all instances of rescue and fire-fighting within the airport premises as well as in surrounding waters. It operates from two main fire stations (Station 1 by Runway 1 along West Perimeter Road and Station 2 by Runway 2 along Changi Coast Road), one sub-station (Domestic Fire Station), and one sea rescue base near the airport.[29]

The airport's security comes under the regulatory purview of the Airport Police Division of the Singapore Police Force (SPF). The day to day discharge of security functions at the airport are performed by auxiliary police forces including Aetos Security Management, Certis CISCO and SATS Security Services. Aetos and SATS Security Services are affiliated to the ground handling companies of Dnata and Singapore Changi Airport Terminal Services respectively.[30] On 29 April 2008, CAAS signed its then biggest single security contract for all airport related security services by engaging Certis CISCO to provide security services at Singapore Changi Airport, as well as Seletar Airport, Changi Airfreight Centre, and the Singapore Air Traffic Control Centre.[31] It involves the deployment of about 2,600 Certis Cisco personnel, including armed Auxiliary Police Officers and unarmed aviation security officers to perform tasks such as screening checked baggage, controlling access to restricted areas, and screening passengers before they board their aircraft.[32]

Since the 11 September 2001 attacks and the naming of the airport as a terrorism target by the Jemaah Islamiyah, the airport's security has been tightened. Singapore Armed Force and Singapore Police Force officers, armed with assault rifles or sub-machine guns, has been deployed to patrol the terminals at random intervals.[33] Officers from the Gurkha Contingent are also dispatched to patrol the transit areas of the terminal buildings. These measures come at a cost partly borne by travellers in the form of a "passenger security service charge", imposed since 2002.[34]

In 2005, an upgrade in screening technology and rising security concerns led to luggage-screening processes being conducted behind closed-doors, as opposed to them being done before check-in within public view. The screening of carry-on luggage and travellers are mostly conducted at individual departure gates, while check-in luggage are screened in the backrooms and secured before loading. A perimeter intrusion detection system for Changi Airport's perimeter fence has also been put in place to further strengthen security of the airfield, while a biometric access control system for staff movement has been put in place since 2006.

Airlines and destinations

Air China BeijingCapital, Chengdu, Yinchuan
Air France ParisCharles de Gaulle
Air India Chennai, Delhi, Mumbai
Air India Express Bengaluru, Chennai, Coimbatore, Kochi, Madurai, Tiruchirappalli[35]
Air Mauritius Kuala LumpurInternational, Mauritius
Air New Zealand Auckland
Seasonal: Christchurch (resumes 1 December 2019)
Air Niugini Port Moresby
AirAsia Ipoh, Kota Kinabalu, Kuala LumpurInternational, Kuching, Langkawi, Miri, Penang[37]
All Nippon Airways TokyoHaneda, TokyoNarita
Asiana Airlines SeoulIncheon
Bangkok Airways BangkokSuvarnabhumi, Koh Samui
Batik Air JakartaSoekarnoHatta
Biman Bangladesh Airlines Dhaka
British Airways LondonHeathrow, Sydney
Cathay Pacific BangkokSuvarnabhumi, Hong Kong
Cebu Pacific Cebu, Clark, Davao, Iloilo, Manila
China Airlines Kaohsiung, Surabaya, TaipeiTaoyuan
China Eastern Airlines Fuzhou, Hangzhou, Kunming, Quanzhou, ShanghaiPudong, Yantai
China Southern Airlines Guangzhou
Delta Air Lines TokyoNarita, Seattle/Tacoma
Druk Air Guwahati, Paro
Eastar Jet Scheduled Charter: Busan (ends 8 February 2019)[38][39]
Emirates Brisbane, DubaiInternational, Melbourne
Ethiopian Airlines Addis Ababa, Kuala LumpurInternational
Etihad Airways Abu Dhabi
EVA Air TaipeiTaoyuan
Fiji Airways Nadi
Finnair Helsinki
Garuda Indonesia Bandung, Denpasar/Bali, JakartaSoekarnoHatta, Surabaya, Tanjung Pandan[40][41]
GX Airlines Nanning
Hainan Airlines Haikou[42]
Hebei Airlines Hangzhou, Shijiazhuang
IndiGo Bengaluru, Chennai, Kolkata, Tiruchirappalli, Vijayawada (ends 30 May 2019) [43]
Indonesia AirAsia Bandung, Denpasar/Bali, JakartaSoekarnoHatta, Semarang, Yogyakarta
Japan Airlines TokyoHaneda, TokyoNarita
Jet Airways Bengaluru, Delhi, Mumbai, Pune[44]
Jetstar Airways Denpasar/Bali, Melbourne, Perth
Jetstar Asia Airways BangkokSuvarnabhumi, Clark, Da Nang, Darwin, Denpasar/Bali, Haikou, Hat Yai, Ho Chi Minh City, Hong Kong, JakartaSoekarnoHatta, Kuala LumpurInternational, Manila, Medan, Naha, OsakaKansai, Penang, Phnom Penh, Phuket, Sanya, Shantou, Siem Reap, Surabaya, TaipeiTaoyuan, Xuzhou, Yangon[45][46]
Jetstar Pacific Airlines Ho Chi Minh City
Juneyao Airlines ShanghaiPudong [47][48]
KLM Amsterdam, Denpasar/Bali
Korean Air SeoulIncheon
Lion Air JakartaSoekarnoHatta
LOT Polish Airlines WarsawChopin[49][50]
Lufthansa Frankfurt, Munich
Malaysia Airlines Kuala LumpurInternational, Kuching
Malindo Air Kota Kinabalu, Kuala LumpurInternational[51]
Myanmar Airways International Yangon
Myanmar National Airlines Mandalay, Yangon
Philippine Airlines Manila
Philippines AirAsia Cebu
Qantas Brisbane, LondonHeathrow, Melbourne, Perth, Sydney[52]
Qatar Airways Doha
Regent Airways Dhaka
Royal Brunei Airlines Bandar Seri Begawan
Saudia Jeddah
Scoot Amritsar, Athens, Bengaluru (ends 16 May 2019), BangkokDon Mueang, BangkokSuvarnabhumi, BerlinTegel, Cebu, Chennai, Chiang Mai, Clark, Coimbatore (begins 27 October 2019), Dalian, Denpasar/Bali, Dhaka, Gold Coast, Guangzhou, Haikou, Hangzhou, Hanoi, Harbin, Hat Yai, Ho Chi Minh City, Hong Kong, Honolulu (ends 30 May 2019), Hyderabad, Ipoh, JakartaSoekarnoHatta, Jeddah, Jinan, Kalibo, Kaohsiung, Kochi (ends 25 October 2019), Kota Kinabalu (begins 3 December 2019), Krabi, Kuala LumpurInternational, Kuantan, Kuching, Langkawi, Luang Prabang (begins 1 April 2019), Lucknow, Macau, Malé, Manila, Melbourne, Nanchang, Nanjing, Nanning, Ningbo, OsakaKansai, Palembang, Pekanbaru, Penang, Perth, Phuket, Qingdao, Quanzhou, SapporoChitose, SeoulIncheon, Shenyang, Shenzhen, Surabaya, Sydney, TaipeiTaoyuan, Thiruvananthapuram (begins 7 May 2019), Tianjin, Tiruchirapalli, TokyoNarita, Wuxi, Xi'an, Zhengzhou, Vientiane (begins 1 April 2019), Visakhapatnam (begins 27 October 2019), Wuxi, Xi'an, Zhengzhou[53][54][55][56][57]
Shandong Airlines Jinan[58]
Shenzhen Airlines Nanchang, Shenzhen[59]
Sichuan Airlines Chengdu, Nanning
SilkAir Balikpapan, Bandung, Bengaluru, Cairns, Cebu, Changsha, Chengdu, Chennai, Chiang Mai (ends 26 October 2019), Chongqing, Coimbatore (ends 26 October 2019), Colombo, Da Nang, Darwin, Davao, Denpasar/Bali, Fuzhou, Hanoi, Hiroshima, Hyderabad, Kathmandu, Kochi, Koh Samui, Kolkata, Kota Kinabalu (ends 2 December 2019), Kuala LumpurInternational, Kunming, Lombok, Luang Prabang (ends 30 March 2019), Makassar, Malé, Manado, Mandalay, Medan, Penang, Phnom Penh, Phuket, Semarang, Shenzhen, Siem Reap, Surabaya, Thiruvananthapuram (ends 6 May 2019), Vientiane (ends 30 March 2019), Visakhapatnam (ends 25 October 2019), Wuhan, Xiamen, Yangon, Yogyakarta
Scheduled Charter: Broome (resumes 13 June 2019; ends 24 June 2019)
operated for Air Timor
Singapore Airlines Adelaide, Ahmedabad, Amsterdam, Auckland, Bandar Seri Begawan, Bengaluru, BangkokSuvarnabhumi, Barcelona, BeijingCapital, Brisbane, Canberra, Cape Town, Chennai, Christchurch, Colombo, Copenhagen, Delhi, Denpasar/Bali, Dhaka, DubaiInternational, Düsseldorf, Frankfurt, Fukuoka, Guangzhou, Hanoi, Hong Kong, HoustonIntercontinental, Ho Chi Minh City, IstanbulAtatürk, JakartaSoekarnoHatta, JohannesburgO.R. Tambo, Kolkata, Kuala LumpurInternational, LondonHeathrow, Los Angeles, Malé, Manchester, Manila, Melbourne, MilanMalpensa, MoscowDomodedovo, Mumbai, Munich, NagoyaCentrair, Newark, New YorkJFK, OsakaKansai, ParisCharles de Gaulle, Perth, RomeFiumicino, San Francisco, Seattle/Tacoma (begins 3 September 2019), SeoulIncheon, ShanghaiPudong, StockholmArlanda, Surabaya, Sydney, TaipeiTaoyuan, TokyoHaneda, TokyoNarita, Wellington, Yangon, Zürich
Seasonal: SapporoChitose
Spring Airlines ShanghaiPudong
SriLankan Airlines Colombo
Swiss International Air Lines Zürich
Thai AirAsia BangkokDon Mueang, Chiang Rai, Krabi, Phuket [62]
Thai Airways BangkokSuvarnabhumi
Thai Lion Air BangkokDon Mueang
Turkish Airlines IstanbulAtatürk
United Airlines San Francisco[63]
US-Bangla Airlines Dhaka
Uzbekistan Airways Kuala LumpurInternational, Tashkent
VietJet Air Hanoi, Ho Chi Minh City
Vietnam Airlines Hanoi, Ho Chi Minh City
West Air Chongqing, Urumqi
XiamenAir Dalian, Fuzhou, Xiamen, Xi'an
AirBridgeCargo Hong Kong, MoscowSheremetyevo, Phnom Penh[64][65]
Air Hong Kong Hong Kong[66]
ANA Cargo Hong Kong, Naha[67]
Asiana Cargo BangkokSuvarnabhumi, Hanoi, Penang, SeoulIncheon
ASL Airlines Belgium Liège, ShanghaiPudong
Cardig Air Balikpapan, JakartaSoekarnoHatta[68]
Cargolux Anchorage, Baku, ChicagoO'Hare, Doha, Ho Chi Minh City, Hong Kong, Kuala LumpurInternational, Luxembourg
Cathay Pacific Cargo BangkokSuvarnabhumi, Hanoi, Hong Kong, Penang
China Airlines Cargo BangkokSuvarnabhumi, Manila, Penang, TaipeiTaoyuan
China Cargo Airlines BangkokSuvarnabhumi, Chengdu, ShanghaiPudong
DHL Aviation Anchorage, Bengaluru,[69] Cincinnati, Hong Kong, Leipzig/Halle,[70] SeoulIncheon[71]
Emirates SkyCargo DubaiAl Maktoum,[72] Melbourne, Sydney
Etihad Cargo[73][74] Abu Dhabi, Brisbane, Sydney
EVA Air Cargo BangkokSuvarnabhumi, Hanoi, Hong Kong,[75] Penang, TaipeiTaoyuan[76]
FedEx Express Anchorage, Guangzhou, Ho Chi Minh City, JakartaSoekarnoHatta, Memphis, OsakaKansai, Penang, ShanghaiPudong, Sydney,[77] TaipeiTaoyuan, TokyoNarita
Hong Kong Airlines Hong Kong[78]
K-Mile Air BangkokSuvarnabhumi, JakartaSoekarnoHatta
Korean Air Cargo Hanoi, Penang, SeoulIncheon
My Indo Airlines Balikpapan, JakartaHalim Perdanakusuma, Surabaya[79]
Neptune Air Kuala LumpurInternational[80]
Nippon Cargo Airlines BangkokSuvarnabhumi, OsakaKansai, TokyoNarita
Raya Airways Kuala LumpurSubang
SF Airlines Shenzhen
Silk Way West Airlines Baku,[81] DubaiAl Maktoum,[82] Kuala LumpurInternational[83]
Singapore Airlines Cargo Adelaide, Amsterdam, Auckland, Bengaluru, BangkokSuvarnabhumi, Brussels, Chennai, Coimbatore, ChicagoO'Hare, Copenhagen, Dallas/Fort Worth, Hanoi,[84] Hong Kong, JakartaSoekarnoHatta, JohannesburgOR Tambo, LondonHeathrow, Los Angeles, Medan, Melbourne, Mumbai, NairobiJomo Kenyatta, Nanjing, Sharjah, Sydney
Transmile Air Services Kuala LumpurInternational, Labuan
Tri-MG Intra Asia Airlines Balikpapan, JakartaSoekarnoHatta
Turkish Airlines Cargo IstanbulAtatürk, Karachi
UPS Airlines Hong Kong, Shenzhen, Sydney, TaipeiTaoyuan

Operational statistics

Operational statistics
Year Passenger
Passenger %
change over
previous year
Airfreight %
change over
previous year
Aircraft %
change over
previous year
1998 23,803,180 0.0 1,283,660 0.0 165,242 0.0
1999 26,064,645 9.5 1,500,393 16.8 165,961 0.4
2000 28,618,200 9.8 1,682,489 12.1 173,947 4.8
2001 28,093,759 1.83 1,507,062 11.6 179,359 3.1
2002 28,979,344 3.2 1,637,797 8.7 174,820 2.5
2003 24,664,137 14.9 1,611,407 1.6 154,346 11.7
2004 30,353,565 23.0 1,775,092 10.1 184,932 19.8
2005 32,430,856 6.8 1,833,721 3.3 204,138 10.3
2006 35,033,083 8.0 1,931,881 5.4 214,000 4.8
2007 36,701,556 4.8 1,918,159 0.7 221,000 3.3
2008 37,694,824 2.7 1,883,894 1.8 232,000 5.0
2009 37,203,978 1.3 1,633,791 15.3 240,360 3.6
2010 42,038,777 13.0 1,813,809 11.0 263,593 9.7
2011 46,543,845 10.7 1,865,252 2.8 301,711 14.5
2012 51,181,804 10.0 1,806,225 3.2 324,722 7.6
2013 53,726,087 5.0 1,850,233 2.4 343,800 5.9
2014 54,093,070 0.8 1,843,799 0.3 341,386 0.7
2015 55,448,964 2.5 1,853,087 0.5 346,334 1.5
2016 58,698,039 5.9 1,969,434 6.3 360,490 4.1
2017 62,219,573 6.0 2,125,226 7.9 373,201 3.5
Changi Airport passenger movements 19982017 (millions)
Updated: 4 April 2018

Accidents and incidents

  • On 26 March 1991, Singapore Airlines Flight 117, operated by an Airbus A310, was hijacked by four Pakistani terrorists. The flight landed in Changi Airport at 22:15. The Singapore Special Operations Force stormed the plane, on the morning of 27 March. All four hijackers were killed, with no fatalities among the 123 passengers and crew that were held hostage for more than eight hours.
  • On 4 November 2010, Qantas Flight 32, operated by an Airbus A380-800, suffered an uncontained engine failure and made an emergency landing in Changi Airport. Upon landing, one of the engines could not be shut down due to ruptured control cables and had to be doused for three hours by airport firefighters to forcefully shut it down. There were no crew or passenger injuries, and all 469 people on board survived this incident.
  • On 27 June 2016, Singapore Airlines Flight 368, operated by a Boeing 777-300ER, suffered an engine problem while flying from Singapore to Milan. During the diversionary landing in Singapore, the right engine and wing caught fire. The fire was quickly extinguished by airport fire services. There were no injuries among the 241 people on board.
  • On 16 May 2017, a fire broke out at the departure hall in Terminal 2.[92] The fire caused 40 flights at Terminal 2 to be delayed and diverted to Terminal 3.[93] Terminal 2 was closed from 17:30 to 22:45.
  • On 29 November 2017, a tow truck towing a Singapore Airlines Boeing 777-200 caught fire, covering the aircraft in black soot. There were no passengers on board when the incident happened and a member of the tow crew was evacuated through the emergency slide.[94]
  • On 8 January 2018, a door on a Scoot Boeing 787-8 was partially dislodged after the plane rolled back and impacted an aerobridge. The aircraft, about to undergo maintenance, reportedly had its wheel chocks removed while its brakes were disengaged. No injuries occurred during the incident.[95][96][97]
  • On 6 February 2018, a KAI T-50 Golden Eagle which is part of the Black Eagles aerobatic team taking part in Singapore Airshow 2018 veered off the runway during take off. It subsequently crashed and caught fire. The fire was put out by emergency services and the pilot was treated for minor injuries. Runway 1 was closed as a result and caused delays at the airport.[98]

Ground transportation

Changi Airport was built with ground-transportation considerations in mind from the onset, with the East Coast Parkway built and opened in tandem with the airport, providing a direct link to the city-centre. At a distance of about 20 km (12 mi), the expressway was built almost entirely on reclaimed land, thus minimising disruptions to the existing road network in Singapore's East Coast.

Despite the four main passenger terminal buildings being relatively close to each other, the CAAS (Civil Aviation Authority of Singapore) decided to build the Changi Airport Skytrain people-mover system to facilitate quicker and more convenient transfers between the terminals for travellers. The system was upgraded in 2007 with new technologies supplied by Mitsubishi, connecting to Terminal 3 and separating checked-in passengers from the general public on distinct tracks.

Inter-terminal transportation

Terminals 1, 2 and 3 are connected by the free Skytrain service, which operates from 05:00 to 02:30. During non-operational hours, travellers in the transit areas may transfer within the terminals by foot via the inter-terminal travellators. For travellers in the public areas, a free shuttle bus service will connect the three terminals.[99]

A complimentary 24-hour Airport Shuttle Bus service plies between Terminal 2 and Terminal 4 in both the public and transit areas. The journey takes approximately eight to 10 minutes.[100]

External connections

Mass Rapid Transit

The airport is connected to the Mass Rapid Transit (MRT) network via a two-stop branch of the East West Line from Tanah Merah MRT Station, consisting of two stations: Expo, serving the nearby Singapore Expo site; and Changi Airport. Changi Airport MRT Station is located underground between Terminal 2 and Terminal 3. A direct, one-train service to the downtown and western parts of Singapore was initially in operation when the station opened on 8 February 2002. This was replaced by the current shuttle service between Tanah Merah and Changi Airport via Expo on 22 July 2003,[101] when it was found that passenger demand for this route was low.

Until Stage 3 of the Downtown Line opened on 21 October 2017, passengers needed to transfer at Tanah Merah station for train service towards the city, Pasir Ris and Tuas Link. However, as of this date, passengers can now transfer at Expo for direct service to Bukit Timah and Bukit Panjang using an alternate route via the city.


There are seven bus services operated by SBS Transit, SMRT Buses and Go-Ahead Group, making a loop starting from Terminal 3 to Terminal 1, and Terminal 2. Only four bus services will continue to Terminal 4 – Services 24, 34, 36 and 110. Bus stops are located at the basement bus bays of Terminals 1, 2 and 3. For Terminal 4, the bus stop is located next to Car Park 4B.

Coaches to and from Johor Bahru are also available. Operated by Transtar Travel, the service will start at coach stands at Terminals 1, 2, 3 and end at Larkin Terminal.

There is also a free shuttle bus service plying between Changi Airport (T3) and Changi Business Park. This service is a 9-stop route, running from Mondays to Fridays, except public holidays.[102]


Taxis are available at taxi stands located in the arrival halls of each terminal. Limousine services are also available. There is an additional airport surcharge for all trips originating from the airport.

Private transport

All pick-ups by private transportation occur at the arrival pick-up points of each terminal.[103][104][105][106]

Changi Millionaire annual promotion

Launch in 2010, as a commemoration of 40 million passengers[107], an annual lucky draw promotion was held between the months of May to October (previously June to November) where shoppers worldwide making purchases was entitled to a chance at winning various prizes, including the S$1,000,000 cash prize (approximately US$740,700), billed as "one of the largest cash prizes ever awarded in Singapore", and since the 2017-18 installment, a luxury car. A monthly draw was conducted at the start of the succeeding month to pick one shopper, who would become one of the six finalists (later increased to either seven or eight due to the introduction to iShopChangi/Changi Rewards) to participate in the grand draw (usually held on January the following year) for an opportunity on winning the grand prize of S$1,000,000, or the luxury car. A tenth installment of Changi Millionaire was due to be held on May 2019.[108]

Year Grand Draw date S$1,000,000 Winner Purchase Car Winner Car Prize Purchase Link
2010-11 January 28, 2011 Ivan Rantung Canon DSLR camera N/A (not held) [109]
2011-12 February 12, 2012 Jessica Down Paco Rabanne "Lady Million" perfume [110]
2012-13 January 20, 2013 Peh Hock Peng Shilla Duty Free Cosmetics [111]
2013-14 January 19, 2014 Irvung Tio Shiseido skincare products [112]
2014-15 February 1, 2015 Oiyama Seiichiro The Cocoa Trees chocolates [113]
2015-16 January 24, 2016 Linda Tobin Laphroaig single malt whisky [114]
2016-17 January 15, 2017 Ade Iskandar Adidas Pavao Tee [115]
2017-18 January 21, 2018 Oddie Rehetta Johnnie Walker 2017 Limited Edition whisky Zhang Xuchao Volvo S90 Cosmetics and skincare products [116]
2018-19 January 27, 2019 Chen Roujing Louis Vuitton bag Cao Zheng Jaguar E-Pace Moutai bottle [117]

See also


  1. ^ Runway 02L is 4,000 m (13,000 ft) and 20R is 3,260 m (10,700 ft) with a displaced threshold of 740 m (2,430 ft). Thus aircraft landing on 20R will have to avoid touching down on the displaced threshold but may use it for departures.
  2. ^ Runway 02R/20L is solely for use by the Republic of Singapore Air Force (see Changi Air Base).[3] It will be available for commercial use in the future
  1. ^ The Official Site of. Changi Airport Group. Retrieved 15 August 2012.
  2. ^ "FedEx opens flagship Asia hub". Singapore's Changi Airport. Aircargonews.net. Retrieved 5 October 2012.
  3. ^ "Singapore Changi Airport Updated Information and Data for Runway 02R/20L" (PDF). AIP Singapore. Civil Aviation Authority of Singapore. 22 June 2018.
  4. ^ a b c "Passenger, airfreight & aircraft movements statistics for 2017". Changi Airport Group. 23 January 2018. Retrieved 23 January 2018.
  5. ^ "Singapore Changi Airport named as the World's Best Airport". Skytrax. Retrieved 16 March 2016.
  6. ^ "The World's Best Airports are announced for 2018". Airport Awards. Skytrax. Retrieved 22 March 2018.
  7. ^ "Regulations" (PDF). Caas.gov.sg. Retrieved 3 March 2017.
  8. ^ "A billion passengers on, Changi Airport aims higher". The Straits Times. 29 May 2017.
  9. ^ "Changi Airport reaches 1 billion passengers milestone". Channel NewsAsia.
  10. ^ "accolades  Changi Airport Group". Changi Airport. 23 January 2018. Retrieved 23 January 2018.
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