|Founded||31 March 2002|
|Focus cities||Geneva Airport|
|Frequent-flyer program||Miles & More|
|Destinations||102 (in 46 countries)|
|Company slogan||Made of Switzerland.|
The Airline of Switzerland
|Parent company||Lufthansa Group|
near Basel, Switzerland
|Key people||Thomas Klühr, CEO|
|Revenue||CHF 4,799 million (2016)|
|Operating income||CHF 429 million (2016)|
|Employees||9,101 (December 2016)|
Swiss International Air Lines AG (short Swiss, stylised as SWISS) is the national airline of Switzerland operating scheduled services in Europe and to North America, South America, Africa and Asia. Its main hub is Zurich Airport, with a focus city operation at Geneva Airport. The airline was formed after the 2002 bankruptcy of Swissair, Switzerland's former flag carrier. It was built around Swissair's former regional subsidiary, Crossair. The airline retains Crossair's IATA code LX (Swissair's code was SR). It took over Swissair's old ICAO code of SWR (Crossair's was CRX), in order to keep international traffic rights. It is a member of the Star Alliance. It is a subsidiary of the Lufthansa Group, with headquarters at EuroAirport Basel Mulhouse Freiburg near Basel, Switzerland, and an office at Zurich Airport in Kloten, Switzerland. The company's registered office is in Basel.
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Swiss was formed after the 2002 bankruptcy of Swissair, Switzerland's former flag carrier. Crossair had 40% of its income come from the defunct Swissair. The new airline's losses totaled US$1.6 billion from startup until 2005. Swissair's biggest creditors, Credit Suisse and UBS, sold part of Swissair's assets to Crossair, the regional counterpart to the transatlantic Swissair. At the time, both Swissair and Crossair were under the same holding company, called SAirGroup. Crossair later changed its name to Swiss International Air Lines, and the new national airline started its operations officially on 31 March 2002. The airline was first owned by institutional investors (61.3%), the Swiss Confederation (20.3%), cantons and communities (12.2%) and others (6.2%). Swiss also owns subsidiary companies Swiss Sun (100%) and Crossair Europe (99.9%). It has a total of 7,383 employees.
According to Marcel Biedermann, the managing director of intercontinental markets for Swiss, there were three possibilities: stay independent as a niche carrier, shrink to an unrecognisable level, or attach onto another airline group. The last choice was taken. Swiss talked to Air France-KLM, British Airways, and Lufthansa. However, Swiss was tied up with debt and an uncertain future and seemed to be an unattractive investment. After merging with KLM, Air France said they were too busy to deal with Swiss joining them[dubious ]. British Airways was open, and Oneworld partners thought Zurich Airport would be a viable alternative hub for London Heathrow.
After almost a year of disputes, Swiss was finally accepted into the Oneworld airline alliance, after having been blocked by British Airways, which competes with Swiss on many long-haul routes. On 3 June 2004, Swiss announced its decision not to join Oneworld because they did not want to integrate their current frequent flyer program into British Airways' Executive Club. Furthermore, Swiss thought the relationship was one-sided, where British Airways sapped out the benefits of the airline, but they would get no return.
The airline annually halved its losses, and in 2006 recorded a net profit of $220 million. The net profit for 2007 was $570 million. Biedermann stated in the March 2008 edition of "Airways", that "this was the beginning of getting our house back in order." He said that help was needed and looked up to Lufthansa as a comparison, so their coming together was natural, even with their differences. Even with the smaller network, Swiss carries the same number of passengers as they did in 2002.
On 22 March 2005 Lufthansa Group confirmed its plan to take over Swiss, starting with a minority stake (11%) of a new company set up to hold Swiss shares called Air Trust. The Swiss operations were gradually integrated with Lufthansa's from late 2005, and the takeover was completed on 1 July 2007. Swiss joined Star Alliance and became a member of Lufthansa's Miles and More frequent flyer program on 1 April 2006.
The airline has set up a regional airline subsidiary called Swiss European Air Lines. This carrier has its own air operator's certificate. The two independently operating divisions Swiss Aviation Training and Swiss WorldCargo (using the belly capacity of passenger planes) are also owned by Swiss. Swiss European Air Lines (renamed to Swiss Global Air Lines) has since ceased operations and merged with its parent, Swiss.
In 2008 Swiss International Air Lines acquired Edelweiss Air  and Servair - now Swiss Private Aviation. From February 2011, Swiss Private Aviation ceased to operate as a result of internal reconstruction. The company recommended Lufthansa Private Jet Service as a succedaneum.
In 2007 Swiss placed an order for 9 Airbus A330-300s to eventually replace the existing A330-200s. The A330-300 is more environmentally friendly and has three-class seating. As each A330-300 arrived, an A330-200 was retired from the fleet. The first A330-300 jet was put into service from Zurich to New York-JFK in April 2009. In spring 2010 Swiss operated 5 A330-300s for mid- and long-haul routes. The remaining 4 A330-300 aircraft joined the fleet in 2011.
Following Lufthansa Group takeover, the regional fleet was changed from Crossair's Embraer ERJs and Saabs to Avro RJs, which are flown by a wholly owned subsidiary, Swiss Global Air Lines. The rest of the fleet, apart from the regional jets, was also rationalised and is now mainly Airbus aircraft apart from the Boeing 777, which is operated by Swiss Global Air Lines.
The airline reconstruction also caused Swiss to renegotiate their supplier contracts, which include ground handling, maintenance, food service, and labour. The shareholders of Swiss received a performance-based option for their shares. Payment will be in 2008, and the amount will depend on how well Lufthansa's shares compare with competitors' shares. Lufthansa continues to maintain Swiss as a separate brand.
On 18 August 2011, Swiss announced a new logo for their company, resembling the logo of the defunct Swissair. The new logo led to vivid online criticism, within days several protest groups on social media platforms appeared.
Swiss International Air Lines has its operational headquarters at EuroAirport Basel Mulhouse Freiburg near Basel, Switzerland. This French-Swiss binational airport is located on French territory and has customs-free access to Switzerland. The Swiss head office is located in the Swiss section of the airport, and it is only accessible from Switzerland. According to the commercial register, the legal seat is in Basel itself.
The current Swiss International Air Lines head office was formerly the head office of Crossair. In 2002 the name "Crossair" was replaced with "Swiss International Air Lines" on the head office building. As of 2004 the Basel area offices housed about 1,000 employees, while the Zurich area offices housed about 850 employees. When Swiss started as a company, about 1,400-1,500 worked at the Basel offices.
The following companies are part of the Swiss International Air Lines Group:
On all intra-European flights, Swiss offers drink services. Depending on the time of day and the scheduled flight duration, Swiss may also offer snack services. On shorter flights, cold snacks are offered, and hot snacks are offered on longer flights. The Europe economy class services include sandwiches from a Swiss bakery. In addition, Swiss chocolate is provided to passengers prior to landing on most flights. For its Geneva services on Bombardier CSeries (Airbus A220) aircraft it uses a buy on board system named 'Swiss Saveurs'. However, Business or Economy Flex/Classic passengers get a free beverage and sandwich. 
Swiss maintains the Airtrain service, allowing passengers to take any SBB train without extra charge from Zurich Airport to Basel SBB railway station. Swiss previously operated its Swissbus service from Ottawa Railway Station to Dorval Airport in Montreal for its customers.
|Bombardier CS100 (Airbus A220-100)||8||2||—||—||125||125||||Worldwide launch customer|
Replaced Avro RJ100s and some older A320 family aircraft
SWISS continues to use the original airplane name (CS100/CS300)
|Bombardier CS300 (Airbus A220-300)||19||1||—||—||145||145|||
|Airbus A320-200||19||—||—||—||180||180||||3 aircraft are painted in "Star Alliance" livery|
|Airbus A320neo||—||17||TBA||Deliveries from 2019|
Original order for ten with seven options to firm orders
|Airbus A321neo||—||8||TBA||Original order for five with three options to firm orders|
|Airbus A340-300||5||—||8||47||164||219||||Will be refurbished|
|Boeing 777-300ER||10||2||8||62||270||340||||Two to be delivered in early 2020.|
Swiss carrier Helvetic Airways operates five Embraer 190 and four Fokker 100 aircraft on behalf of Swiss. Austrian Airlines also operates four Bombardier Dash 8 Q400 aircraft on behalf of Swiss until spring 2019.
The Boeing 777 and Bombardier CSeries aircraft were operated by Swiss Global Air Lines until the subsidiary ceased operations in April 2018, in an attempt to lower administration costs and simplify Swiss' fleet structuring.
The aircraft fleet has been named after local towns and cities since 2007. The names are featured on the aircraft fuselage, with cabin interiors showing the coat of arms of the town or city.
On 22 September 2010, Lufthansa announced an order for 48 new aircraft, several of them for Swiss.
In March 2013, Swiss ordered six Boeing 777-300ERs. On 12 March 2015, Swiss confirmed that the Lufthansa Group had ordered an additional three Boeing 777-300ERs for Swiss. The 777s will be operated by, and wetleased back from, Swiss Global Air Lines. Swiss has confirmed that all 777-300ERs will have an updated First Class cabin with eight private suites and a 32-inch TV, 62 business class seats which convert into a fully flat bed that is over two meters long, and 270 economy seats, with 10 seats abreast in a 3-4-3 layout, using the same seat pitch and width on its A330s and A340s on the 777s. The first of these new airliners was delivered in January 2016 and is Swiss's first Boeing aircraft.The Boeing aircraft will replace most of Swiss' current A340 aircraft, the remaining five A340s will be refurbished.
In 2014, Swiss announced it would refurbish its A320 fleet, with new interiors and the older A320s and A321s will be replaced by A320/A321neos. The A319s, along with Swiss Global Air Lines' Avro fleet, will be replaced by Bombardier CS300 aircraft in due course. The last remaining Avro RJ100 aircraft, HB-IYZ, completed its last flight, LX7545 from Geneva to Zurich on 15 August 2017. 
Swiss' first CS300/A220-300 (to replace RJ100s plus older A319/A320s) entered service at Geneva on 1 June 2017 - with its maiden commercial flight as Geneva - London Heathrow. Swiss was the launch customer of the entire Airbus A220 (formerly known as Bombardier CSeries) family of aircraft, with its first CSeries aircraft, a CS100 (A220-100), delivered to the airline in June 2016, registered HB-JBA. The first commercial flight it performed was Zurich - Paris CDG.
|Airbus A330-200||15||2002||2012||Airbus A330-300||Taken over from Swissair|
|Avro RJ85||4||2002||2007||Bombardier CSeries (A220-100/300)||Taken over from Crossair|
|Avro RJ100||24||2002||2017||Bombardier CSeries (A220-100/300)||Taken over from Crossair|
|Embraer ERJ-145||25||2002||2007||Avro RJ100||Taken over from Crossair|
|McDonnell Douglas MD-11||18||2002||2005||Airbus A340-300||Taken over from Swissair|
|McDonnell Douglas MD-82||1||2003||2005||Airbus A321||Taken over from Crossair|
|McDonnell Douglas MD-83||10||2002||2005||Airbus A321||Taken over from Crossair|
|Saab 2000||31||2002||2005||—||Taken over from Crossair|
Media related to Swiss International Air Lines at Wikimedia Commons