Where in the world have you flown?
How long have you been in the air?
Create your own FlightMemory and see!

Community - The ratings of our users spilt by booking class

    back to community

How do users judge an airline considering the booking classes? Well, check it out yourself:


Ratings Airlines - First Class

    from best to worst*

Position Airline   11,430 Ratings  Top reason positive  Top reason negative 
1  Swiss   4.7  On board staff  Meals and drinks 
2  Lufthansa   4.6  On board staff  Meals and drinks 
3  Alaska airlines   4.6  On board staff  On board staff 
4  British Airways   4.2  Others  Meals and drinks 
5  Delta Air Lines   4.1  Punctuality  Punctuality 
6  Air China   4.0  On board staff  Punctuality 
7  United Airlines   3.9  On board staff  Punctuality 
8  American Airlines   3.9  Punctuality  Punctuality 
*Note: Considered were overall ratings for routes since 2008, which represent more than 2.5% of all overall ratings and which have been rated by different user. The overall ratings are displayed on the routes taken


Ratings Airlines - Business Class

    from best to worst*

Position Airline   54,206 Ratings  Top reason positive  Top reason negative 
1  Qatar Airways   4.6  Meals and drinks  On board staff 
2  Emirates Airlines   4.4  Seating comfort  Punctuality 
3  Swiss   4.2  On board staff  Punctuality 
4  Lufthansa   4.1  On board staff  Punctuality 
5  Turkish Airlines   4.1  Meals and drinks  Punctuality 
6  KLM Royal Dutch Airlines   4.0  On board staff  Punctuality 
7  Air France   4.0  Price-performance-ratio  Punctuality 
8  British Airways   3.9  Others  Punctuality 
9  American Airlines   3.8  Seating comfort  Punctuality 
10  United Airlines   3.6  On board staff  On board staff 
*Note: Considered were overall ratings for routes since 2008, which represent more than 2.3% of all overall ratings and which have been rated by different user. The overall ratings are displayed on the routes taken


Ratings Airlines - Economy Class

    from best to worst*

Position Airline   308,515 Ratings  Top reason positive  Top reason negative 
1  Swiss   4.2  Price-performance-ratio  Punctuality 
2  Lufthansa   4.1  Punctuality  Punctuality 
3  KLM Royal Dutch Airlines   4.0  Punctuality  Punctuality 
4  Delta Air Lines   4.0  Punctuality  Punctuality 
5  Wizz Air   3.8  Price-performance-ratio  Seating comfort 
6  British Airways   3.8  Punctuality  Punctuality 
7  Air France   3.7  Price-performance-ratio  Punctuality 
8  Air Berlin   3.7  Punctuality  Punctuality 
9  LOT Polish Airlines   3.7  Punctuality  Punctuality 
10  easyJet   3.7  Price-performance-ratio  Punctuality 
11  American Airlines   3.6  Punctuality  Punctuality 
12  Ryanair   3.6  Price-performance-ratio  Seating comfort 
13  United Airlines   3.4  Others  Punctuality 
*Note: Considered were overall ratings for routes since 2008, which represent more than 1.9% of all overall ratings and which have been rated by different user. The overall ratings are displayed on the routes taken


These ratings reflect the opinion of the FlightMemory's and FlugStatistik's user and do not represent the opinion of the site publishers.

Data point portrayed: 2024-05-30 08:20:01 (run daily)