Where in the world have you flown?
How long have you been in the air?
Create your own FlightMemory and see!

Community - The ratings of our users spilt by booking class

    back to community

How do users judge an airline considering the booking classes? Well, check it out yourself:


Ratings Airlines - First Class

    from best to worst*

Position Airline   15,737 Ratings  Top reason positive  Top reason negative 
1  SWISS   4.7  On board staff  Meals and drinks 
2  Alaska airlines   4.6  On board staff  On board staff 
3  Continental Airlines   4.5  Others  Punctuality 
4  Lufthansa   4.5  Seating comfort  Honesty 
5  British Airways   4.2  Others  Punctuality 
6  Delta Air Lines   4.0  Punctuality  Punctuality 
7  United Airlines   3.9  On board staff  Punctuality 
8  Air China   3.9  On board staff  Punctuality 
9  American Airlines   3.9  Punctuality  Punctuality 
10  US Airways   3.8  Seating comfort  Seating comfort 
*Note: Considered were overall ratings for routes since 2008, which represent more than 2.5% of all overall ratings and which have been rated by different user. The overall ratings are displayed on the routes taken


Ratings Airlines - Business Class

    from best to worst*

Position Airline   68,870 Ratings  Top reason positive  Top reason negative 
1  Qatar Airways   4.6  Meals and drinks  On board staff 
2  Emirates Airlines   4.4  Seating comfort  Punctuality 
3  SWISS   4.2  On board staff  Meals and drinks 
4  Lufthansa   4.1  On board staff  Punctuality 
5  Air France   4.0  Price-performance-ratio  Punctuality 
6  British Airways   3.9  On board staff  Punctuality 
7  KLM Royal Dutch Airlines   3.9  On board staff  Punctuality 
8  American Airlines   3.8  Seating comfort  Punctuality 
9  United Airlines   3.6  On board staff  On board staff 
*Note: Considered were overall ratings for routes since 2008, which represent more than 2.3% of all overall ratings and which have been rated by different user. The overall ratings are displayed on the routes taken


Ratings Airlines - Economy Class

    from best to worst*

Position Airline   432,213 Ratings  Top reason positive  Top reason negative 
1  SWISS   4.2  Price-performance-ratio  Punctuality 
2  Lufthansa   4.1  Punctuality  Punctuality 
3  KLM Royal Dutch Airlines   4.0  On board staff  Meals and drinks 
4  Delta Air Lines   3.9  Punctuality  Punctuality 
5  Wizz Air   3.8  Price-performance-ratio  Punctuality 
6  British Airways   3.8  Punctuality  Punctuality 
7  Air Berlin   3.8  Price-performance-ratio  Punctuality 
8  LOT Polish Airlines   3.8  Punctuality  Punctuality 
9  Air France   3.7  Price-performance-ratio  Punctuality 
10  easyJet   3.6  Price-performance-ratio  Punctuality 
11  Ryanair   3.5  Price-performance-ratio  Seating comfort 
12  United Airlines   3.4  Others  Punctuality 
*Note: Considered were overall ratings for routes since 2008, which represent more than 1.9% of all overall ratings and which have been rated by different user. The overall ratings are displayed on the routes taken


These ratings reflect the opinion of the FlightMemory's and FlugStatistik's user and do not represent the opinion of the site publishers.

Data point portrayed: 2023-12-05 08:20:02 (run daily)