Where in the world have you flown?
How long have you been in the air?
Create your own FlightMemory and see!

Community - The ratings of our users spilt by booking class

    back to community

How do users judge an airline considering the booking classes? Well, check it out yourself:


Ratings Airlines - First Class

    from best to worst*

Position Airline   12,664 Ratings  Top reason positive  Top reason negative 
1  Alaska Airlines   4.6  On board staff  Meals and drinks 
2  Continental Airlines   4.5  Others  Punctuality 
3  Lufthansa   4.5  Seating comfort  Honesty 
4  Delta Air Lines   4.0  Punctuality  Punctuality 
5  United Airlines   3.9  On board staff  Punctuality 
6  China Eastern   3.9  On board staff  Meals and drinks 
7  American Airlines   3.9  Punctuality  Punctuality 
8  US Airways   3.9  Seating comfort  Seating comfort 
9  Air China   3.9  On board staff  Punctuality 
*Note: Considered were overall ratings for routes since 2008, which represent more than 2.5% of all overall ratings and which have been rated by different user. The overall ratings are displayed on the routes taken


Ratings Airlines - Business Class

    from best to worst*

Position Airline   50,967 Ratings  Top reason positive  Top reason negative 
1  Cathay Pacific   4.5  On board staff  Punctuality 
2  Emirates Airlines   4.4  Seating comfort  Punctuality 
3  SWISS   4.3  On board staff  On board staff 
4  Austrian   4.3  Meals and drinks  Seating comfort 
5  Lufthansa   4.2  On board staff  Punctuality 
6  Thai Airways   4.1  On board staff  Seating comfort 
7  Air France   4.0  Price-performance-ratio  Punctuality 
8  British Airways   3.9  On board staff  Punctuality 
9  KLM Royal Dutch Airlines   3.8  On board staff  Meals and drinks 
10  United Airlines   3.7  On board staff  Punctuality 
*Note: Considered were overall ratings for routes since 2008, which represent more than 2.3% of all overall ratings and which have been rated by different user. The overall ratings are displayed on the routes taken


Ratings Airlines - Economy Class

    from best to worst*

Position Airline   352,333 Ratings  Top reason positive  Top reason negative 
1  SWISS   4.2  On board staff  Punctuality 
2  Lufthansa   4.1  Punctuality  Punctuality 
3  KLM Royal Dutch Airlines   3.9  On board staff  Meals and drinks 
4  Delta Air Lines   3.8  Punctuality  Punctuality 
5  British Airways   3.8  Punctuality  Punctuality 
6  Air Berlin   3.8  Price-performance-ratio  Punctuality 
7  Air France   3.7  Price-performance-ratio  Punctuality 
8  SAS Scandinavian Airlines   3.6  Punctuality  Meals and drinks 
9  easyJet   3.6  Price-performance-ratio  Punctuality 
10  Ryanair   3.5  Price-performance-ratio  Seating comfort 
11  United Airlines   3.4  Punctuality  Punctuality 
*Note: Considered were overall ratings for routes since 2008, which represent more than 1.9% of all overall ratings and which have been rated by different user. The overall ratings are displayed on the routes taken


These ratings reflect the opinion of the FlightMemory's and FlugStatistik's user and do not represent the opinion of the site publishers.

Data point portrayed: 2018-12-11 08:20:01 (run daily)